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Template Selection Won't Change

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30 Oct 2009, 6:08 PM
#1
becca428 avatar

becca428

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Template Selection Won't Change

I am just in the beginning stages of setting up my second store with Zen Cart - so I have some experience using it. I am trying to install a new template, just as I always have. The custom template shows up in the template selection drop down box, but when I click Update to change it, nothing happens. It stays Classic Green. I'm not getting any errors, just no changes. I installed the store on my local machine first, and the template was working there. But it won't seem to work online. Any ideas? Thanks!

30 Oct 2009, 6:20 PM
#2
afo avatar

afo

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Re: Template Selection Won't Change

Make certain all the folders associated with the template are on the server. It sounds like only the template_info.php file is there.

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30 Oct 2009, 6:21 PM
#3
dbltoe avatar

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Re: Template Selection Won't Change

sounds like a bad FTP of one of the required files.

Check to make sure they're all there.

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30 Oct 2009, 6:49 PM
#4
becca428 avatar

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Re: Template Selection Won't Change

That's what I thought at first, but I've already re-FTP'd them all. And double-checked. They're there.

30 Oct 2009, 7:10 PM
#5
becca428 avatar

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Re: Template Selection Won't Change

I uploaded a different custom template, just to test it. And that one won't take either.

31 Oct 2009, 4:59 AM
#6
becca428 avatar

becca428

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Re: Template Selection Won't Change

I uninstalled and reinstalled zen cart and now it works. I have no ideas what the problem was, but I'm thankful I hadn't already gone through and adjusted all the settings and then had to do it over again. Thanks for your help anyway.