welcome email and emailing from admin not working

2 Nov 2009, 9:05 AM

#1

New Zenner

Join Date:: Jul 2009
Posts:: 48
Plugin Contributions:: 0

welcome email and emailing from admin not working

Hi all,

So I'm another one of these people with email problems and i've searched through here and things that have worked for others aren't working for me :(

Anyway I'm having the problem of when a customer creates an account the email just blurbs on about which php options it should be using to send as the text etc of the email instead of sending the Hi welcome to blah blah blah part.

I've removed my override files of the create_account.php files as I thought this might of caused the problem, but alas no, I even replaced the core create_account.php files and the problem still persists.

If anyone has ideas on how to sort this out I'm all ears thanks.

Also when I go to send an email to a client (Testing this on myself) it fails to send and I get like the one below

Notice: FAILED to send Email to all recipients: racktor########################## (0)

I've contacted the host provider to make sure phpmail is enabled and it is plus I've tried all other email sending options and it still doesn't work, ideas?

Cheers fellas

Rick

Intricate-Designs for all your website and graphic needs.

2 Nov 2009, 3:41 PM

#2

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,515
Plugin Contributions:: 176

Re: welcome email and emailing from admin not working

What happens if you send to a real email account instead of one hosted by a free service?

.
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Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

2 Nov 2009, 8:18 PM

#3

rickwilliams

New Zenner

Join Date:: Jul 2009
Posts:: 48
Plugin Contributions:: 0

Re: welcome email and emailing from admin not working

Same thing, though it now looks as if it's just me that is receiving weird emails and not others, I got the owner to sign a new person up and the emails worked fine yet I still get weird issues lol. Pretty random

Intricate-Designs for all your website and graphic needs.

2 Nov 2009, 8:59 PM

#4

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,515
Plugin Contributions:: 176

Re: welcome email and emailing from admin not working

First you said you're not getting emails, and now you're saying you're getting some emails and some errors.
Sounds like the problem is with the email addresses, perhaps being rejected by the mailserver. That's outside the control of Zen Cart.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

2 Nov 2009, 9:46 PM

#5

rickwilliams

New Zenner

Join Date:: Jul 2009
Posts:: 48
Plugin Contributions:: 0

Re: welcome email and emailing from admin not working

Sorry I may not of been clear enough there are two issues I'm having yet my client isn't having them at all.

First issue is the emails aren't showing the content just the php parts that define the make up of the emails.

The second issue is that I can't send emails to clients from the admin area yet the owner of the site can?

Intricate-Designs for all your website and graphic needs.

2 Nov 2009, 9:49 PM

#6

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,515
Plugin Contributions:: 176

Re: welcome email and emailing from admin not working

Sounds like you're both using different websites.
Or at best, different languages?

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

2 Nov 2009, 9:58 PM

#7

rickwilliams

New Zenner

Join Date:: Jul 2009
Posts:: 48
Plugin Contributions:: 0

Re: welcome email and emailing from admin not working

Na both in the same country and same site def, only one of it around :p

Intricate-Designs for all your website and graphic needs.

2 Nov 2009, 11:25 PM

#8

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,515
Plugin Contributions:: 176

Re: welcome email and emailing from admin not working

Are you both using the same admin user account?
If not, do the problems follow when he logs in as you, or change when you login as him?

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.