ZC Free Charge card Mod

I have free downloads and installed ZC Free Charge card mod but customer cannot access download file from order confirmation page. This is being displayed instead ```html
NOTE: Downloads are not available until payment has been confirmed

In customer account it says payment is pending.  This happened after disabling offline processing (credit card)????  When this was enabled it produced the error: ```html
not accepting payments from your region at this time.  
```However the download was accessible at checkout dispite the warning!
P.S. orders are accepted for the US only!

Any ideas to fix??????????

In Admin->Modules->Payment, what is the "Order Status" you've set for the Free Charge Card module?
If you've not got it set to Processing then the download won't activate until you manually update the order itself to the appropriate status.

when installed it was set to "Default" it is now disabled -
Does it need to be installed when the site goes Live? I thought this was a testing mod like offline processing.

Free Charge is used specifically to allow checkout when the total order amount is 0.

When set to Processing, Delivered or Updated gets same results :frusty:
have it disabled again.

Well Sensei it appears I have a problem then. Can you lead me in the right direction since it has to be enabled?

Ok in Admin/Orders they all state "Pending" for every order tested for Default, Processing, Delivered or Updated.
Can this be a result of adding my own payment (Bluepay)gateway?

What happens when you update your "pending" order to "Processing" or "Delivered"? Downloads should be activated in that order when you do that.

DrByte:

What happens when you update your "pending" order to "Processing" or "Delivered"? Downloads should be activated in that order when you do that.

they show as Processing for processing but it releases the downloads for when changed to Deilvered.
Was hoping to have the download available at check out instead of the customer leaving & have to return to download.
Not to mention save time without having to change each order manually in admin

Right, and that's exactly how it works by default.

Requires:

• free charge module with Order Status set to Processing or Delivered
• customer "purchases" free item
• upon completion, the free-charge module will set the order to the specified status, thus leaving the downloads immediately in a downloadable status

perhaps turning off the Payment Zone in free charge card will make it work???

ARGGGGGGGGGGG that didnt work either!

ok if there is a free download and a regular product in shopping cart and its paid with a credit card (using my gateway) the download is availble at checkout.

Right ... because your payment module is probably set to use the "Processing" order-status upon completion.

Thank you Sensei for your attention to my problem (hands together bowing)

I have changed the settings several times and had others test it but for sme reason it isnt taking the changes. Currently I have it set for "delivered" but customer order history still says "pending". is there a setting in admin that may have an effect on this? Possibly shipping/ I ask this because for a time I was getting "we do not ship to your region" when I got rid of that then "we do not accept payment from your region" showed up and stopped when offline processing was disabled?????? and free stuff show shipping as "f"

Lackew:

I have changed the settings several times and had others test it but for sme reason it isnt taking the changes. Currently I have it set for "delivered" but customer order history still says "pending".
Changing the module's status only affects NEW orders placed AFTER changing the status.
If you want to adjust existing orders, you have to touch them manually, by using the update option at the bottom of the order details page.

OMG finally found it.
Admin/Localization/Order Status
Pending was selected at default, I changed Processing to default.
WONDERFUL.
Also disabled free charge & got the return of message error: not accepting payments from your region, which I edited to say: no payments required - click continue to download:clap:

Lackew:

OMG finally found it.
Admin/Localization/Order Status
Pending was selected at default, I changed Processing to default.That's not advisable. Just be sure that if you ever enable another module, you'll need to be sure that you want its orders to end up in that status if it's set to use "default".
It's much safer to set Free Charge to "Processing".
Lackew:

Also disabled free charge & got the return of message error: not accepting payments from your region, which I edited to say: no payments required - click continue to download:clap:
I submit that that's also not the right approach, since free charger should be the one handling free orders, and the "not accepting" message is a result of bad zone configuration in the free-charge module.

Nevertheless, you've apparently found a workaround to whatever unexplainable glitches exist in your site. The problems you're describing don't exist on a clean brand new uncustomized install.

DrByte:

It's much safer to set Free Charge to "Processing"..
Hopefully I will find the glitch that wont accept the right settings and make the correction at that time.

DrByte:

I submit that that's also not the right approach, since free charger should be the one handling free orders, and the "not accepting" message is a result of bad zone configuration in the free-charge module."..
Will look into that again for I had no zones set for free-charge.

I do have 1 zone set in payments & shipping!

Got free-charge back in and working Great with default selected! Guess the Admin/Localization/Order Status did the trick!
Tahnks again for all your help!