Downloadable product shows shipping options!

1.3.8

I have searched high and low for this, forgive if I have been blind all this while.

I have set up dowloadable product; prompts me to pick a shipping option ??? upon checkout. It is downloadable. I am not shipping this. Please help. I have lost DAYS over this :-( :dontgetit

Thanks,
Cat

Make sure that the Product is setup correctly ...

Downloads are to be marked as:

Product is Virtual: **No, Shipping Address Required **

Always Free Shipping: No, Normal Shipping Rules

If you add the Download Product as the only Product in the cart, then on checkout, if setup correctly, you should not see the checkout_shipping page ...

Yes, thank you for your reply. I have, of course checked these settings over and over and they are as you say. Any other ideas? :dontgetit

Do you have weight set on either the Product or the Attribute? :unsure:

Nope :-(

This really makes no sense ... :blink:

If you like, you may PM me the Zen Cart Admin URL, Login and Password ... and when I have some free time I will look at this for you to see what might be wrong ...

This really makes no sense ...

If you like, you may PM me the Zen Cart Admin URL, Login and Password ... and when I have some free time I will look at this for you to see what might be wrong ...

Tell me about it!!!! I have been going nuts and my client is not happy! Yes, I would really appreciate your help. Silly question, how do i PM you?:shocking:

The problem is that neither of your Products have Download filenames on the Attributes ... :eek:

Without the Download filename then they are not Downloads they are normal Products ... and normal Products get shipping ...

Go add filenames to your Attributes and this will fix the problem ... :smile:

BIG DUH!!! :oops:

Thank you! :clap:

You are most welcome ... thanks for the update that you have this working now ... :smile: