No order confirmation email when the buyer using non-English language and PayPal IPN

10 Nov 2009, 3:18 AM

#1

New Zenner

Join Date:: Sep 2009
Posts:: 15
Plugin Contributions:: 0

No order confirmation email when the buyer using non-English language and PayPal IPN

Hi

I just install the paypal - standard module, I find that there is no order confirmation email when the buyer using non-English language, as my website has several language setting.

when buyer using English , it works prefect, otherwise, the order is complete but there is no email sending out.

Anybody has similar problem?

11 Jun 2010, 12:21 AM

#2

flix

New Zenner

Join Date:: Mar 2010
Posts:: 33
Plugin Contributions:: 0

Re: No order confirmation email when the buyer using non-English language and PayPal IPN

Hi mleeks

I can absolutely confirm you observation with my cart (v1.3.8). I receive confirmation emails from Zen Cart when seleting English in the shop but I do not receive any confirmation emails from Zen Cart (only from PayPal) in case I choose German. :huh:

Did you find a solution to this issue?

7 Dec 2010, 4:38 PM

#3

breezie1977

New Zenner

Join Date:: Nov 2008
Posts:: 14
Plugin Contributions:: 0

Re: No order confirmation email when the buyer using non-English language and PayPal IPN

flix:

Hi mleeks

I can absolutely confirm you observation with my cart (v1.3.8). I receive confirmation emails from Zen Cart when seleting English in the shop but I do not receive any confirmation emails from Zen Cart (only from PayPal) in case I choose German. :huh:

Did you find a solution to this issue?

I'm having the same problem with mine. Orders taken in English, no problem and the confirmation email looks great. Orders taken in Japanese go through fine, but NO confirmation is sent to the customer and therefore no confirmation email is sent to me.

Anyone sorted this out?:frusty:

7 Dec 2010, 7:05 PM

#4

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,515
Plugin Contributions:: 176

Re: No order confirmation email when the buyer using non-English language and PayPal IPN

Are you also using the older version of Zen Cart?

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8 Dec 2010, 10:55 AM

#5

papppeter

New Zenner

Join Date:: Feb 2009
Posts:: 1
Plugin Contributions:: 0

Re: No order confirmation email when the buyer using non-English language and PayPal IPN

You need to create an ordner with email templates in email with your language short code.

copy all of the email templates.

email/de
email/hu

best regards