Forums / Setting Up Categories, Products, Attributes / Blank page after adding new category and a product in it.

Blank page after adding new category and a product in it.

Locked

Views: 1,776

Results 1 to 3 of 3
This thread is locked. New replies are disabled.
10 Nov 2009, 4:37 PM
#1
ljqueen avatar

ljqueen

New Zenner

Join Date:
Nov 2009
Posts:
2
Plugin Contributions:
0

Blank page after adding new category and a product in it.

Good afternoon,

I'm having a problem with our Zen Cart website.
Everything worked perfectly until... Actually I do not know until what.

Now the situation is the following:

If you go to our website: https://www.astronomy.lt you will start at our start page with our native Lithuanian language and our native currency. If you try to change Currency to EUR, then you see a blank page. But if you push "back" on explorer window, the content goes back and shows price as requested in EUR (and vice versa).

Today we found that we cannot add new category and a product in it. We can add a category in admin area, then we can add the product in that category, but after trying to get in that page from normal explorer - only blank page without any words is displayed.

Please help, because we do not know what to to... Other Categories and products that are in them or new products that are inserted to old categories work fine.

We are using:
Zen Cart 1.3.8a
Patch: 1::
Database Patch Level: 1.3.8

The Only changes that we made were adding multilanguage EZ pages addon and aplying the latest patch from Zen Cart.

Thank you in advance.:cry::blush:

Lukas Jonaitis.

16 Nov 2009, 7:21 PM
#2
ljqueen avatar

ljqueen

New Zenner

Join Date:
Nov 2009
Posts:
2
Plugin Contributions:
0

Re: Blank page after adding new category and a product in it.

Hello,

Does anybody have any ideas?

I have checked the website and found that the same problem is with manufacturers. For example, if you click on the appropriate manufacturer, then you go to that manufacturers products... But it works on some manufacturers, and on others - fully blank page. ;(

16 Nov 2009, 9:23 PM
#3
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,515
Plugin Contributions:
176

Re: Blank page after adding new category and a product in it.

A quick stroll through the FAQs area and doing a search on "blank page" brings up this article ... which has a useful utility in step 2: https://www.zen-cart.com/tutorials/index.php?article=82

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.