Internal Search not working for certain words

I have my site setup, running the latest version installed from simplescripts on hostmonster hosting...default template, and the search does not work. I do not remember changing any settings that would relate to search.

The problem is that when i search for a word, it says nothing is there, but if i skip the first character it works fine. Example... Searching "Windows" returns no results, but searching "indows" returns listings for windows products in the store.

I am also having the same issue using hostmonster as well. Did you find a solution?

Hi,

I am running zen-cart version 1.3.8 and am having problems with my internal search. My site is https://www.usedraceskis.com and when I do a search for "Dynastar" no results return. But if I do a search for ynastar I get the 2 product results. Same goes for "salomon" and alomon. If you chop of the first letter of the search query the search engine returns the proper results. If you leave the fully search query it returns no results.

Has anyone seen this before?

Thanks for the help

Anyone have any suggestions?

Just checking back in this still is not working?

I tried various searches for various words within your Product names and many words get truncated in this manner ... and the same with the descriptions ...

But, I also noticed it is sporatic as in some words I can find and others I cannot without any rhyme or reason to this pattern ...

You may want to try some tests such as switch to Classic Template to rule out a template issue ...

You might want to use something like Beyond Compare from scootersoftware .com and see if there is something wrong on your code ...

Ajeh:

I tried various searches for various words within your Product names and many words get truncated in this manner ... and the same with the descriptions ...

But, I also noticed it is sporatic as in some words I can find and others I cannot without any rhyme or reason to this pattern ...

You may want to try some tests such as switch to Classic Template to rule out a template issue ...

You might want to use something like Beyond Compare from scootersoftware .com and see if there is something wrong on your code ...

I tried to switch back to the classic template but the problem is still happening
Posted via Mobile Device

I am using 1.3.8a - just newly installed on bluehost.com and have the same issue. I have another older site 1.3.7 on the same hosting and it does not have this problem.

I imported the database from my old site to the new site so the database was not hand entered. It seems to be working well and the data looks correct.

On my problem site if you search for "Pirate" you get just three results out of 20+ that should come up.

If you search "irate" (drop the first letter), the search works just fine and all results show. Capitalization makes no difference. Template make no difference.

I have spent quite some time going over my database (the data is not truncated there and i cannot see any difference between the items that come up ok on the search and the ones that don't.

Anyone have any idea on what is causing this? Its very odd and frustrating to run down.

I have some mods - (mostly the same as I have on the working site):

ceon URL
credit card by phone
Simple Google analytics
Sophyblue template
Supertracker
SitemapXML
Search_log 2.00 (had problem prior to installing search log)
Superorders

Any help would be greatly appreciated!

John