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PayPal suddenly not allowing Canadian customers to choose Canada on the PayPal page

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Started by natallia on 19 Nov 2009, 9:40 PM · Views: 1,423

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19 Nov 2009, 9:40 PM
#1
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natallia

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PayPal suddenly not allowing Canadian customers to choose Canada on the PayPal page

This is happening today for the first time. When my Can. customers get to the PayPal part of the checkout and choose to pay with credit card instead of login in to the PayPal account, it does not let them choose Canada from the drop down menu. I just tried myself and it simply reloads the page and changes to USA instead.
Has anybody had this happen? Is it a PP bug or something with my shop? Eevrything was working just fine up untill this morning..:( please help..

Natallia

my shop: https://www.organicbynature.ca

19 Nov 2009, 9:46 PM
#2
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drbyte

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Re: PayPal suddenly not allowing Canadian customers to choose Canada on the PayPal page

If the problem is happening on the pages hosted by PayPal, you'll need to log a ticket with PayPal: https://www.paypal.com/mts

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19 Nov 2009, 9:48 PM
#3
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natallia

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Re: PayPal suddenly not allowing Canadian customers to choose Canada on the PayPal page

got it! thank you so much for speedy response!
Nat