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e mail going to junk mail folders

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20 Nov 2009, 5:59 PM
#1
eddie_french avatar

eddie_french

New Zenner

Join Date:
Nov 2009
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e mail going to junk mail folders

Is there anyway to prevent my e mails from my Zen Cart not to go to junk at Hot Mail, Google, etc. I have my e mails sent from a known domain set to yes in configuation.

21 Nov 2009, 6:35 AM
#2
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
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63,513
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Re: e mail going to junk mail folders

There are a number of things you can try, with the assistance of your hosting company:

  1. Try using SMTPAUTH mode instead of PHP mode ... if it doesn't make a difference, switch it back.
  2. http://www.zen-cart.com/wiki/index.php/Troubleshoot_-_Understanding_Causes_Of_Lost_Emails
  3. http://www.zen-cart.com/wiki/index.php/Troubleshoot_-_Email_Problems

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