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Page blank after adding product

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22 Nov 2009, 11:49 AM
#1
sammybotz avatar

sammybotz

New Zenner

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Mar 2007
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Page blank after adding product

It worked before I added a new personal template per instructions. Now when I click on a category (Dinner) that I added a product to I get a blank page.

You will notice the breakfast and lunch links works under categories and I added one product to the dinner category and if you click that you now get a blank page.

Does anybody know what might be the issue, I already spent a few hours on it and maybe this is a better way.

Thanks very much

Website:
http://cogliaticatering.com/cart/

22 Nov 2009, 3:55 PM
#2
ajeh avatar

ajeh

Oba-san

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Re: Page blank after adding product

Get the Debug Tool from the Free Software Add Ons ... you have an error being triggered on Categories with 1 product ...

You should be able to find the issue with the Debug Tool in the error logs that it will generate ...

22 Nov 2009, 4:23 PM
#3
sammybotz avatar

sammybotz

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Re: Page blank after adding product

I tried the debug tool but did not get any results. I followed the instructions carefully.

I deleted the 3 categories I had because I only had one product so far that was not working in the dinner category.

Then I reset everything via the admin/tools/store manager feature then added back my 3 categories and added back my one product to the dinner category and it still does not work.

Thank you very much for trying to help me with this issue.

22 Nov 2009, 8:53 PM
#4
ajeh avatar

ajeh

Oba-san

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Re: Page blank after adding product

Check that your /cache is 777 and be sure to refresh it in FTP to see the new files ...

23 Nov 2009, 4:03 AM
#5
sammybotz avatar

sammybotz

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Re: Page blank after adding product

I already did those two steps previously and it showed no new files, Thank you very much

23 Nov 2009, 5:48 AM
#6
sammybotz avatar

sammybotz

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Re: Page blank after adding product

Just tried it again. I uploaded via cuteftp and tried binary mode this time instead of auto and changed /cart/cache folder permissions to 777 from 755. I went through my site with firefox and internet explorer and went to the blank page under the dinner category where I added one product. Then I refreshed cute ftp and looked in the cache folder and there is no error log file.

http://www.zen-cart.com/index.php?main_page=product_contrib_info&products_id=860

Thank you very much

24 Nov 2009, 4:08 AM
#7
sammybotz avatar

sammybotz

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Re: Page blank after adding product

Okay I tried the strict error reporting instructions instead and now I get these errors below. Would you happen to know how to fix them? I made a template called "mytemplate", uploaded it and enabled it.

Notice: Constant OFFICE_IP_TO_HOST_ADDRESS already defined in /home/cogliati/public_html/cart/includes/languages/english/email_extras.php on line 52

Warning: Cannot modify header information - headers already sent by (output started at /home/cogliati/public_html/cart/includes/languages/english/email_extras.php:52) in /home/cogliati/public_html/cart/includes/init_includes/init_templates.php on line 155

Notice: Undefined variable: robotsNoIndex in /home/cogliati/public_html/cart/includes/templates/template_default/common/html_header.php on line **31

**Notice: Undefined index: customer_id in /home/cogliati/public_html/cart/includes/templates/mytemplate/common/tpl_header.php on line **48

http://cogliaticatering.com/cart/

Thank you very much
**