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Blank zen cart after editing home page

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23 Nov 2009, 6:30 PM
#1
danielledove avatar

danielledove

New Zenner

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Blank zen cart after editing home page

Version 5.2.10
just dowloaded it, no upgrades
no add - ons or customization.

I was trying to edit the home text in my FTP folder as well as uploading two mp3 files to the website when it seemed to crash or gone to a blank screen. www.danielledove.com/shoppingcart (here there used to be my zen cart).

I've looked on the FAQ page to download the **Debug Error Logging Utility
**
and got two messages, one telling me there is an error on page 46.

I must have deleted something on the HTML Editor page that sent it back to being blank. Is there a place online where I can see the original html text and replace it back to that...

I have also downloaded cyberduck to upload my mp3 files in case that was the problem.

thank you so much for all your help!

23 Nov 2009, 6:38 PM
#2
drbyte avatar

drbyte

Sensei

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Re: Blank zen cart after editing home page

danielledove:

I've looked on the FAQ page to download the **Debug Error Logging Utility
**
and got two messages, one telling me there is an error on page 46.
The exact error messages are what's key. You'll likely find FAQ articles related to the details of the error message.
But, we can't help you if you don't tell us the actual error message.

.
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23 Nov 2009, 6:39 PM
#3
danielledove avatar

danielledove

New Zenner

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Re: Blank zen cart after editing home page

ok thank you...it just came back! so I must have fixed it...thank you. If it happens again I will post the error messages.