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Authorize.net - invoice shows one amount, auth net another

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24 Nov 2009, 8:49 PM
#1
linnx avatar

linnx

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Authorize.net - invoice shows one amount, auth net another

I have not had this happen before (I hope). But a customer placed an order totalling $93.80. I then went into authorize.net and the amount that posted was $84.42.

Any ideas?

Zen Cart 1.3.8a
Patch: 1::
Database Patch Level: 1.3.8

24 Nov 2009, 8:51 PM
#2
Kim avatar

Kim

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Re: Authorize.net - invoice shows one amount, auth net another

We need more details. Is the amount posted to AuthNet the total of the merchandise? Is it missing the shipping and taxes? Are you using a non-US currency?

Please do not PM for support issues: a private solution doesn't benefit the community.

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24 Nov 2009, 9:03 PM
#3
linnx avatar

linnx

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Re: Authorize.net - invoice shows one amount, auth net another

The merchandise is $93.80 which the invoice showed.. that was correct. No coupons were used, shipping was free, and I only do usa currency. No taxes since it was out of state sale.

Thanks

Kim:

We need more details. Is the amount posted to AuthNet the total of the merchandise? Is it missing the shipping and taxes? Are you using a non-US currency?