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New Attribute Shows but no Options

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26 Nov 2009, 4:06 PM
#1
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New Attribute Shows but no Options

I'm having a little trouble adding a new attribute to cart pages. I have added the name and values and also added the values to the products in a catagory. The attribute dropdown box shows, but it does not list any of the options. I have seen it do this before but am unable to resolve.

An example can be seen here. The 'Style' selection should have three items listed.

I have searched the forums but may not be wording correctly to locate assistance. Any help is appreciated.

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26 Nov 2009, 4:12 PM
#2
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Re: New Attribute Shows but no Options

Do any of these Option Values (for "Style") contain special characters or "symbols" - such as apostrophe?

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26 Nov 2009, 4:26 PM
#3
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Re: New Attribute Shows but no Options

schoolboy:

Do any of these Option Values (for "Style") contain special characters or "symbols" - such as apostrophe?

No. The three options are:

Short Sleeve Tee
Long Sleeve Tee
Hoodie

Could the spaces be creating the issue?

26 Nov 2009, 4:33 PM
#4
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Re: New Attribute Shows but no Options

I just tested the 'PREVIEW ATTRIBUTES DISPLAY' and it displays everything fine. However it does not in the live store. I put the debug PHP file in place but no error records are created.

26 Nov 2009, 11:18 PM
#5
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Re: New Attribute Shows but no Options

In a case like this, switch to CLASSIC template, and see if the problem replicates itself in the standard ZC template.

If it does NOT replicate, then you know that some file in your CUSTOM template is the rogue.

If it DOES replicate, then you have a CORE file (non-template related) that is the issue.

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27 Nov 2009, 1:26 AM
#6
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Re: New Attribute Shows but no Options

schoolboy:

In a case like this, switch to CLASSIC template, and see if the problem replicates itself in the standard ZC template.

If it does NOT replicate, then you know that some file in your CUSTOM template is the rogue.

If it DOES replicate, then you have a CORE file (non-template related) that is the issue.

When I switch to the Classic template it DOES replicate. Any thoughts on what core file I could start with?

27 Nov 2009, 4:33 AM
#7
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Re: New Attribute Shows but no Options

I'm not sure why or what I am missing, but here is what I did.

UPDATE mytablename.products_options_values SET products_options_values_quantity = '3' WHERE products_options_values.products_options_values_id =78 AND products_options_values.language_id =1 LIMIT 1 ;

That is the only thing I could see diff from the other attribs that worked.

27 Nov 2009, 10:10 AM
#8
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Re: New Attribute Shows but no Options

Try creating a completely new attribute set - call it Styles1 .

See if the new one works. If so, you have a dbase issue with the original Styles set.

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27 Nov 2009, 1:23 PM
#9
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Re: New Attribute Shows but no Options

schoolboy:

Try creating a completely new attribute set - call it Styles1 .

See if the new one works. If so, you have a dbase issue with the original Styles set.

Did that. The new does not work until I make the same change. It's really strange.

27 Nov 2009, 1:30 PM
#10
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Re: New Attribute Shows but no Options

You might have a faulty PHP file in the admin side of your store ...

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27 Nov 2009, 1:40 PM
#11
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Re: New Attribute Shows but no Options

schoolboy:

You might have a faulty PHP file in the admin side of your store ...

I does not seem to affect anything in a negative manner, so I may leave it be.

Thank you very much for the assistance!!