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I have duplicate copies of my products listed -- some are listed 3 times!

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Started by happymom on 30 Nov 2009, 2:14 AM · Views: 2,533

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30 Nov 2009, 2:14 AM
#1
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I have duplicate copies of my products listed -- some are listed 3 times!

Hello,

Somehow I have multiple copies of my products in my product listings.

I double check the database and there is only one copy of them.
I disabled the product and ALL COPIES disapper from the product listing.
I enable the product and ALL COPIES come back.
There are only listed in one or two categories, and NOT linked twice in the same category.

BTW - The product listed multiple times -- they all have the same product id!

Does any body knows what could POSSIBLY cause this? :frusty:

Thanks,

30 Nov 2009, 3:01 AM
#2
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Re: I have duplicate copies of my products listed -- some are listed 3 times!

HappyMom:

Hello,

Somehow I have multiple copies of my products in my product listings.

I double check the database and there is only one copy of them.
I disabled the product and ALL COPIES disapper from the product listing.
I enable the product and ALL COPIES come back.
There are only listed in one or two categories, and NOT linked twice in the same category.

BTW - The product listed multiple times -- they all have the same product id!

Does any body knows what could POSSIBLY cause this? :frusty:

Thanks,

A link would let us begin to help you

~Melanie

30 Nov 2009, 10:31 AM
#5
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Re: I have duplicate copies of my products listed -- some are listed 3 times!

Also make sure that you don't have products and subcategories in the same category.

BTW, that constantly-changing annoyance at the top of your right column would drive me away from your site in about 10 seconds.

30 Nov 2009, 10:45 AM
#6
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Re: I have duplicate copies of my products listed -- some are listed 3 times!

In your admin >> Categories >> Halloween

How many copies are there?

Is the yellow icon showing to the right of the products names for this product?

~Melanie

30 Nov 2009, 10:50 AM
#7
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Re: I have duplicate copies of my products listed -- some are listed 3 times!

I think you have duplicated the product (triplicated in this case).

Open your categories manager in admin and see if you have more than one line referring to this product in the product list of the category with cat ID 7_9 .
*
(And yes... there's far too much going on in your side columns. All these flashing images and a rolling slideshow is hugely distracting and irritating. You have very "busy" product images anyway, so to make your site look like a pinball machine in full flight is - as Steve says - very irritating).*

20 years a Zencart User

30 Nov 2009, 2:42 PM
#8
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Re: I have duplicate copies of my products listed -- some are listed 3 times!

tino.schlegel:

Do you have the same behaviour with the classic template?

No. but I had this template for a long time -- longer than a year and I never had this problem before. :dontgetit

30 Nov 2009, 2:44 PM
#9
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Re: I have duplicate copies of my products listed -- some are listed 3 times!

stevesh:

Also make sure that you don't have products and subcategories in the same category.

I do not have any products and subcategories under a category.

30 Nov 2009, 2:46 PM
#10
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Re: I have duplicate copies of my products listed -- some are listed 3 times!

schoolboy:

I think you have duplicated the product (triplicated in this case).

Open your categories manager in admin and see if you have more than one line referring to this product in the product list of the category with cat ID 7_9 .
*
(And yes... there's far too much going on in your side columns. All these flashing images and a rolling slideshow is hugely distracting and irritating. You have very "busy" product images anyway, so to make your site look like a pinball machine in full flight is - as Steve says - very irritating).*

Nope... only one product with that name/title and that id. :dontgetit

30 Nov 2009, 2:46 PM
#11
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Re: I have duplicate copies of my products listed -- some are listed 3 times!

HappyMom:

Nope... only one product with that name/title and that id. :dontgetit

Is the yellow icon showing?

30 Nov 2009, 2:49 PM
#12
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Re: I have duplicate copies of my products listed -- some are listed 3 times!

schoolboy:

I think you have duplicated the product (triplicated in this case).

Open your categories manager in admin and see if you have more than one line referring to this product in the product list of the category with cat ID 7_9 .
*
(And yes... there's far too much going on in your side columns. All these flashing images and a rolling slideshow is hugely distracting and irritating. You have very "busy" product images anyway, so to make your site look like a pinball machine in full flight is - as Steve says - very irritating).*

mprough:

In your admin >> Categories >> Halloween

How many copies are there?

Is the yellow icon showing to the right of the products names for this product?

~Melanie

Yes, there is a yellow icon, but when I look at where the product is linked, is linked only once to a DIFFERENT category.

This is so strange....

30 Nov 2009, 2:51 PM
#13
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Re: I have duplicate copies of my products listed -- some are listed 3 times!

schoolboy:

(And yes... there's far too much going on in your side columns. All these flashing images and a rolling slideshow is hugely distracting and irritating. You have very "busy" product images anyway, so to make your site look like a pinball machine in full flight is - as Steve says - very irritating).*

Thanks for the input!

30 Nov 2009, 2:53 PM
#14
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Re: I have duplicate copies of my products listed -- some are listed 3 times!

What characteristics does the template look to or search in order to display the products?

Because when I look at the database to see if there are multiple entries in the product panel with the same product id, I only find one.

is there another table or piece of information that the template looks for in order to display the product?

Thanks everyone for helping me with this.

11 Dec 2009, 6:34 PM
#15
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Re: I have duplicate copies of my products listed -- some are listed 3 times!

Issue resolved!! :smile:

When I deleted duplicate "specials" for those products, the issue was resolved. The specials were already expired, with the status = 0, but for whatever reason, they were causing the problem. When I deleted all of expired specials (status = 0), the duplicate entries in the product listings were also gone!!

Yeah!!! :clap: