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UPS Shipping weight

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5 Dec 2009, 6:18 AM
#1
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dapottster

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UPS Shipping weight

Hello,
I just did a trial order through my store with a single CD. I noticed when I got the the check out, it said that shipping weight was 4 lbs. That is one big CD! When I click the shipping estimator it shows 1 lb at the top, but show 4 lbs for all the UPS options. Does anybody know why this happens and how to correct it. I don't think I am going to sell many CDs when it cost almost $11 to ship one!
Thanks,
Matt

5 Dec 2009, 6:07 PM
#2
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ajeh

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Re: UPS Shipping weight

Check your Tare Weight on the Configuration ... Shipping/Packaging ... you have a 3lb tare set ...

6 Dec 2009, 5:38 PM
#3
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dapottster

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Re: UPS Shipping weight

Perfect, THANKS!