Install file will not run

I instlled the latest version, today, I changed the config file names and folder permissions, when I try to run the "install" file I get a file not foung error. I'm on a unix server, hosted by fatcow.

A "file not found" error means exactly what it says: The file you were trying to access ... isn't available.
Sometimes that's caused by setting permissions too low.
But usually it's because you've put the files in a place that's not accessible via a browser, and thus when trying to access via a browser, you get a file-not-found message.

I understand that the file isn't there. How do I get it to appear? Do I need to reinstall zencart, or did I do sometning wrong?

Let me explain, I installed zencart, tried to run zc_install form internet explorer and I get the file not found error. I looked in the ZC_install file and there are no exacutable files. Do I need to create it or should it have been unzipped with the other files, if so what do I need to do?

Usually, once Zen Cart is installed there is no reason to "re-install" it.

Is there some particular reason why you think you need to re-install?

What's the name of the folder you uploaded your files to?
In fact, what's the entire path to that folder?

Your browser can't see files that are "above" the public_html folder (sometimes called htdocs or httpdocs). So, you need to navigate your FTP into that folder before uploading your Zen Cart (or any other web software) files.

I installed the files in my root/zencart/ folder, my actual webpage is in root/8675/. I view my page at http://webpm.fatcow.com/8675. This is my old e-commerce site, I want to install zen cart, create a new web page, test it and then switch over.

Install should be in

/root/8675/zencart/

... perhaps ?

... but this FATCOW setup looks shaky to me...

Are you sure your server is capable of running zencart?

Before you do this, find out if this structure is suitable for zencart. I think you would be better off getting a dedicated domain and hosting on a proper set-up...

They have the prerequests, and have many sites using zen cart, but they don't offer support for it. I'll try the path you gave me.

It didn't work, what is the name of the file that should be in the zc_install directory?

brush4hire:

what is the name of the file that should be in the zc_install directory?
There are several files and folders.

If you unzip the original Zen Cart files (retaining the built-in folder structure), you'll be able to see exactly which files belong in that folder. And, then of course you can compare that against what you've put on the server.

It is still not working, There is no file in the ZC_install folder named "install". Do I need to create a file? This is very confusing, is there an on-line manual that goes through the entire set up process step by step?

If you cannot find the address in your browser then one of three things has happened:

1. You haven't repointed your domain to your hosting yet and need to use temporary pathways.

2. You uploaded the files to the wrong place (or the file upload did not complete properly).

3. The permissions on the folders are wrong and they cannot be accessed.

There really aren't any other options that I can think of.

Vger

OK I've given up on using the server. I'm trying to use my PC instead, I installed wamp server, crimson editor, File-zilla and Zen Cart.

I still can't see a install file in the zc_install folder!!! I'm using the path; http://localhost/program files/zen cart/zc_install/ and I get a file not found error.

Do I have to do anything with wamp server beside extracting the files? I'm running Win XP.

Can someone copy and paste their zc-install/install file here, so I can create the file?

This has worked for me for the last 4 months while I have loaded ZenCart at least 20 times before going live.
I recomend you scrap WAMP and Download XAMP version 1.71 for windows. Read the notes on the Xamp website. INSTALL XAMP. Open ypour browser and in the address bar type localhost and hit ENTER. My phpadmin should open to verify the xamp installation. In windows explorer, navagate to the c:/xamp/htdocs folder and create a new folder called ZENCART. download zencart 1.38a and extract it in windows explorer. I use a single folder for all my downloads so I can find them easily. Copy the contents of the zen-cart-v1.3.8a-full-fileset-121120.zip file into the zencart folder you created under htdocs. DO NOT copy the zen-cart-v1.3.8a-full-fileset-121120 folder, only the contents so if you open the ZENCART folder you created earlier you will see the zencart file structure, the admin and zc_install folders etc. You want the path to be C:/xamp/htdocs/ZENCART/and now the file structure. Open your browser and in the address bar type localhost/zencart and hit ENTER. you should see the zencart install page. Create the database before clicking install.

This works for me.

FD

brush4hire:

Can someone copy and paste their zc-install/install file here, so I can create the file?

You wont find a file called INSTALL... because there isn't one...

The install will run (or should do) simply by pointing your browser to the URL:-

http://www.the_website_you_have_loaded_zencart_on.com/zc_install

Why will it do this?

Because inside zc_install is index.php ... and that is what kicks the installation into life... :smile: