9 Dec 2009, 11:56 AM
New Zenner
- Join Date:
- Nov 2009
- Posts:
- 56
- Plugin Contributions:
- 0
Customer received order confirmation but no order in my admin?
Hi all,
I've been running Zen Cart and receiving orders without any problem but I can't find record of an order made on Mon 7th Dec. The customer has contacted me and forwarded his confirmation email from his order, which is order #66.
Order #66 shows another customer who has a different order and she placed hers the day after, Tues 8th Dec.
When I check his customer details, it only says 1 order instead of 2 (because this is his 2nd order)
Now I'm freaking out thinking people are ordering off me and it's not being recorded in admin. Feedback appreciated.
:(