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UPS shipping module calculating half again for multiple boxes

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10 Dec 2009, 11:49 PM
#1
colema avatar

colema

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UPS shipping module calculating half again for multiple boxes

My UPS shipping module is calculating half again the price it should be for products that should simply be being shipped in separate packages.

Example:

1 kit should ship at $40 UPS Ground to NY
2 kits should ship at $80 UPS Ground to NY
but instead...
1 kit is saying $40 UPS Ground to NY
2 kits is saying $120 UPS Ground to NY

At the moment, to have the UPS module register that these two items need to go in separate boxes, I have my maximum weight per box set at 40lb, with each kit weighing 21lb a piece - which automatically should force the module to separate (in the event people buy multiple kits) into their own boxes. But, why the horrendous overprice on the shipping?

If anyone has any insight into this, it would be most helpful!

Thank you!

Regards,

~Rachel
http://www.colema.com/store/retail

12 Dec 2009, 4:22 PM
#2
ajeh avatar

ajeh

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Re: UPS shipping module calculating half again for multiple boxes

What are all your settings for the UPS shipping module?

What are all of your settings in Shipping/Packaging?

I am getting from California to New York

1 21 lb package:
United Parcel Service (1 x 21.00lbs) (Ground) $28.10

2 21 lb package:
United Parcel Service (2 x 21.00lbs) (Ground) $56.20

14 Dec 2009, 5:16 PM
#3
colema avatar

colema

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Re: UPS shipping module calculating half again for multiple boxes

Here are my UPS settings:

United Parcel Service

Enable UPS Shipping
True

UPS Pickup Method
RDP

UPS Packaging?
CP

Residential Delivery?
RES

Handling Fee
4%

Tax Class
--none--

Tax Basis
Shipping

Shipping Zone
--none--

Sort order of display.
0

Shipping Methods:
Nxt AM, Nxt AM Ltr, Nxt, Nxt Ltr, Nxt PR, Nxt Save, Nxt Save Ltr, 2nd AM, 2nd AM Ltr, 2nd, 2nd Ltr, 3 Day Select, Ground, Canada,World Xp, World Xp Ltr, World Xp Plus, World Xp Plus Ltr, World Expedite, WorldWideSaver
1DM, 1DML, 1DA, 1DAL, 1DAPI, 1DP, 1DPL, 2DM, 2DML, 2DA, 2DAL, 3DS, GND, STD, XPR, XPRL, XDM, XDML, XPD, WXS

-------------------------------- xx --------------------------------

Here are my Shipping/Packaging settings:

Country of Origin
United States
Postal Code
96022
Enter the Maximum Package Weight you will ship
40
Package Tare Small to Medium - added percentage:weight
2:0
Larger packages - added packaging percentage:weight
5:10
Display Number of Boxes and Weight Status
0
Order Free Shipping 0 Weight Status
0
Shipping Estimator Display Settings for Shopping Cart
0
Display Order Comments on Admin Invoice
2
Display Order Comments on Admin Packing Slip
2

-------------------------------- xx --------------------------------

Please let me know if there is any other information you need.

Regards,

~Rachel
http://www.colema.com/store/retail

14 Dec 2009, 5:27 PM
#4
ajeh avatar

ajeh

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Re: UPS shipping module calculating half again for multiple boxes

Package Tare Small to Medium - added percentage:weight
2:0
This is adding 2% to the orders on small packages (total order to 40lbs)

Larger packages - added packaging percentage:weight
5:10
This is adding 5% plus 10lbs to each box (total order over 40 lbs)

So the 2 21 packages are getting a lot added on to them because the weight exceeded the Maximum of 40lbs ...

First, set the Large Package to 0:0 and just see what the affect is to this ...

Next you have 4% on the shipping module, unless you customized the module, it doesn't know 4% and is adding 4 ...

14 Dec 2009, 5:42 PM
#5
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colema

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Re: UPS shipping module calculating half again for multiple boxes

Ajeh:

First, set the Large Package to 0:0 and just see what the affect is to this ...

Alright, did that - it seems to be working much nicer now. =)

Ajeh:

Next you have 4% on the shipping module, unless you customized the module, it doesn't know 4% and is adding 4 ...

So, are you saying it just adds on $4.00 to each package?

15 Dec 2009, 1:32 AM
#6
ajeh avatar

ajeh

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Re: UPS shipping module calculating half again for multiple boxes

Most likely, it is not designer for a Percentage on Handling ...

You would have to customize the code to treat the Handling as a percentage if that is what you want to do ...

You also need to decide is the percentage based on the Shipping Cost plus a percentage of that? Or is it a percentage of the order total?

15 Dec 2009, 5:00 PM
#7
colema avatar

colema

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Re: UPS shipping module calculating half again for multiple boxes

We only derive the handling percentage from the shipping total. For now a flat fee will work, but it would be nice to have a percentage.

If I was better with php coding, I might attempt the change myself, but I wouldn't really know where to even start that kind of a change, or how many files it would take changing to have it take effect.

Thank you for your help, and if you have any insights on the handling fee as a percentage, then I'd love to know. :D

Regards,

~Rachel
http://www.colema.com/store/retail