Help! Nothing is updating in my admin

When I try to make changes in any section of the admin, it just takes me back to the main admin page without saving any changes. Specifically, I was trying to make changes to the paypal payment module, but I tested it on other areas of the admin and nothing is saving.

I don't know how long it's been like this. I did try to install the security patches a few weeks back and they were messing things up so I reverted back to my saved files and decided to just get the site up and running for now as I am helping out a friend and it has taken forever and then go back and deal with the security patch later.

The site is yoganidranews.com

Has anyone else had this issue?

hi madeaux i have this problem this morning, cannot seem to find any answer

i installed security patches couple wks ago and renamed admin and it was ok for couple wks until this morning when one file got corrupted and when i fixed this file then it stopped working

madeaux:

I don't know how long it's been like this. I did try to install the security patches a few weeks back and they were messing things up so I reverted back to my saved files and decided to just get the site up and running for now as I am helping out a friend and it has taken forever and then go back and deal with the security patch later.

The site is yoganidranews.com

Has anyone else had this issue?

This is quite a common complaint. It relates to the incorrect installation of the June 2009 security patches. Usually it is because the file html_output.php didn't get over-written like it is supposed to.

Cheers
Rod

netgirlz:

hi madeaux i have this problem this morning, cannot seem to find any answer

i installed security patches couple wks ago and renamed admin and it was ok for couple wks until this morning when one file got corrupted and when i fixed this file then it stopped working

See my previous reply in this thread.

I will also suggest that your store has actually been broken since you installed the security patches, it is just that you didn't notice the problem until now,

Cheers
Rod

hey rod re-installed the security patch and all is working now... now i have to back track to see where these files got corrupted

thank you thank you thank you.....:clap:

Thanks for the guidance. I will look into that file.

Ok -
I installed the security patch and changed the name of the admin folder. All was well for about 5 minutes. My admin was updating!!! Then all of a sudden I can't pull up any pages in the admin. I go to check out the site and I can't even pull up the home page, it gives a 500 internal server error... what on earth happened?

Check the install of the Security Patches it sounds like you have mixed up the html_output.php for the Catalog and Admin ... they are different and this is a symptom of mixing them up ... :eek:

Thank you so much for responding.

If I mixed up files, would it have worked for 5 minutes after I did it?

I am pretty certain I put it in the right place, but how would I be able to tell if I did not?

Compare the files with the original files with something such as Beyond Compare from scootersoftware.com ...

This should help you find if there is a file that is incorrect ...

If you are unable to touch any file in either the Catalog or the Admin of your site, you may want to check with your hosting provider for additional help to see if there is a server issue ...

Again, thank you so so much for your response.

I have not made any changes since I last wrote. Now the site itself is coming up (that must have been a server error).

However when I pull up the admin with the new folder name all the links use the old folder name, so I can't login. Is there a sticky or tutorial that explains all the files you need to change when you change the folder name?

If you changed your /admin directory to another directory name, then you do need to update the file:
/admin/includes/configure.php

and change the references to the /admin/ directory to use the new directory name ...

Thanks for your patience with my newbie issues. I really appreciate the help.

I did find the documentation for that and made the changes...now when I go to my new admin page I get a bunch of errors:

Warning: session_start() [function.session-start]: Cannot send session cookie - headers already sent by (output started at /home/content/m/a/d/madeaux/html/my_new_admin_name/includes/configure.php:183) in /home/content/m/a/d/madeaux/html/includes/functions/sessions.php on line 108

Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home/content/m/a/d/madeaux/html/my_new_admin_name/includes/configure.php:183) in /home/content/m/a/d/madeaux/html/includes/functions/sessions.php on line 108

Warning: Cannot modify header information - headers already sent by (output started at /home/content/m/a/d/madeaux/html/control_panel/includes/configure.php:183) in /home/content/m/a/d/madeaux/html/my_new_admin_name/includes/init_includes/init_templates.php on line 36

Warning: Cannot modify header information - headers already sent by (output started at /home/content/m/a/d/madeaux/html/control_panel/includes/configure.php:183) in /home/content/m/a/d/madeaux/html/my_new_admin_name/includes/functions/general.php on line 21

(I have replaced my actual new admin name with my_new_admin_name in the above error messages.)

I know everyone is probably chilling for the holidays, but I would really really appreciate any advice on this...

Thanks buckets!

madeaux:

I know everyone is probably chilling for the holidays, but I would really really appreciate any advice on this...

Thanks buckets!

"output started at /home/content/m/a/d/madeaux/html/my_new_admin_name/includes/configure.php:183)" would suggest that you probably edited the configure.php file with a windows program.

The reason for suspecting this, is because the original configure.php file is only about 90 lines, and yours is at least 183. The discrepancy is caused by the different end of line characters being used.

Anyway, as well as the double spacing, this will also cause a blank line to be added to the end of the file, and PHP treats this as an 'output' line, so when the real output is sent you get this error telling you the output has already started.

Solution: re edit your configure.php files (using a plain text editor), making sure that there are no blank lines at the end of the file.

Also check for any missing quote characters (' or "), especially on the lines you have edited, because if one of these is missing it can cause similar results.

Cheers
Rod.

Thank you! I edited it with dreamweaver, and it does look to be double spaced. I took out the blank lines at the end and the error messages went away.

Thanks for the info.

Installed the patch earlier in the day, and it worked fine, then about an hour ago, stopped working and because I was loading/making other changes, I didn't know what the cause was!

Reuploaded the html_output file, and seems to be good again.