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orders not appearing in admin

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18 Dec 2009, 6:12 PM
#1
ian_healy avatar

ian_healy

New Zenner

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Feb 2005
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orders not appearing in admin

3 orders have not appeared in the admin, using sagepay, even though email confiramtion comes thru form sagepay. this appears random, while other come in??
niether does it pick up the customer details.
version 1.3.8a with patch1#
added subscription/sunscribe box sometime ok, but disabled it.
had to change the admin dir name for security reasona sometime ok also.
i can't understand why it would pick on a few random orders.
any help, greatly apprciated.

18 Dec 2009, 6:20 PM
#2
jsweb avatar

jsweb

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Join Date:
Jul 2005
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UK and Ireland
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Re: orders not appearing in admin

Hi,

Which module are you using Sage Pay DIRECT or Form? (I hope for either you are using 1.0.1)

Regards

Jamie @JSWeb