Green light not showing up in attributes

I have been trying to set up for instant downloading of embroidery files. I am not getting a green light in the attributes. I am not getting any error message either. My product shows up in the download manager, the download button shows up under the product on my web site. My files are in the download folder. I cannot figure out what I am doing wrong. Any help or suggestions would be appreciated. I have read and searched and I think I have everything set up right.

Debbie

File names are case-sensitive ...

When I enter the design in the catagory I give it a name say Debbie and I enter the model number as say 1111. In attributes I pull up the design Debbie (1111). I select option name - download - option value - all formats. Select
Used For
Display Purposes Only: NO
Attribute is Free
When Product is Free: YES
Default Attribute
to be Marked Selected:NO
Apply Discounts Used
by Product Special/Sale:YES
Include in Base Price
When Priced by AttributesYES
Attribute Required
for Text:NO - I have tried this both ways.

I enter the filename 1111 (i have tried both 1111 and 1111.zip. I downloaded the zip files into Admin/downloads as 1111) 180 days 5 download.

So where and I messing up?

bearlymakinit:

I downloaded the zip files into Admin/downloads as 1111
Why "Admin/downloads"?

Zen Cart uses the /download/ folder for storing/finding downloadable files connected via attributes.

Related FAQ: https://www.zen-cart.com/tutorials/index.php?article=71

I'm sorry they are in public_html - download file

Make sure the filename is 1111.zip and enter it as 1111.zip and upload it to the /download directory off the root (same level as the /includes and /images directories are displayed ...

They are in the right spot. My images are below the download file. And I have tried both 1111 (because that is the way I loaded them) and 1111.zip. I don't get a green light either way.

What permissions should I have? When I changed them to 644 I started getting a 'libcurl' error on the website when you went to checkout with paypal. I changed the back to 777 and paypal started looping back to page 2 and 3. I changed then to 755 and now I have the libcurl message again. I changed them as the page you sent me a couple of messages ago said. That is also the page that I have been using to get the attributes set up.

Zip the file and load it to the server to the /download directory as 1111.zip ...

Edit the Attribute and enter the filename 1111.zip to match this filename that should now be on your server ...

Does it work?

If not, could you post, from the server, the file:
/includes/configure.php

WITHOUT your username and password ...

Okay that didn't work. I attached the includes/configure.php page.

I got the attachment to upload this time. Sorry for the extra post

Doesn't help ... everything I wanted to check you cut out of the file ... :unsure:

The only thing I cut out of this one is the sign on info and password

Each line that references the public_html has double // in it ... for example:

  define('DIR_FS_CATALOG', '/home//public_html/');

You are sure that this is the file from the server?

I only saw 2 places to change.

Yes it is the one from my server. I went to public/html/includes to pull it up.

I checked the attributes - still no green lights.

If you would like, you may PM the Admin URL and login to your site and I can look to see if there is anything obvious that sticks out on this, when I get some free time ...

Could you check your /admin/images directory to see if you even have images to display?

You are missing a number of images that should display and I cannot even call them from the browser, for example:
/admin/images/icon_status_green.gif

If you do find them, could you then post, without your username and password, from the server, the file:
/admin/includes/configure.php

There is blue, red, green, purple, yellow, orange, pink all have both on and off .gif files there.
They say icon_yellow_on.gif and Icon_yellow_off.gif

But there are no icon_status buttons at all.

Sounds like you are missing the images in that directory ... you might compare a clean zip of the v1.3.8 and see what else is missing in your /admin ...

Does this file really have the double // in it on the lines referencing the public_html or did you touch the file?