Email Archive Manager not logging all emails

Hi, I just installed the Email Archive Manager and tested out an order. It recorded all emails perfectly, except for the CC email. [EXTRA CC ORDER info]

The reason I've put in the Email Archive Manager is I want a failsafe for collecting the CC # should email from the server fail. It doesn't look good when we have to contact the customer for their Credit Card number again - some wouldn't even email that kind of information.

Is there a way to turn on logging for ALL email so it captures the [EXTRA CC ORDER info] emails? My client does not use real time Card processing so it is essential to get these. Any help would be appreciated!

ABSOLUTELY NOT!!!!!!!

It is absolutely forbidden to store complete credit card information in a database stored on a server connected to the internet. If you were to store those emails, you would be putting yourself at serious liability risk if fraud were ever to occur.

If you want a proper "failsafe", use a live real-time processing gateway instead of keying manually.

The system has been specifically coded to NOT store the credit card info emails.

If it's forbidden, then many stores must be way out of compliance. I've known quite a few shopping cart models that store CC#

Also, as I said in my original post, the client does not do real time orders. That Is The Way It Is, so I am having to find solutions within that situation.

seian:

If it's forbidden, then many stores must be way out of compliance.

Also, as I said in my original post, the client does not do real time orders. That Is The Way It Is, so I am having to find solutions within that situation.

That's right - many are. If some data breach occurs, they'll be out of business at best. If you figure out a way to do this, you may be liable as well in case a problem occurs.

If he's using Zencart, there's no reason he can't use a real-time processor. If I were in your position, I would explain the possible trouble he's now placing himself in, and find a away to encourage him to switch to a better method.