Help! ... Forgotten password ... Will pay!

Hi All

I've forgotten the username/password for our admin panel.

Email reminder is not working, keep getting SMTP host error. Can get into my cpanel, and have followed the support procedure for creating a temp admin via myphpadmin (SQL) etc. but keep getting an error message on that ( no table exists etc.........)

Truth is guys, I'm a newbie, and obviously a complete idiot and need your help, as I'm pulling my hair out!

Will be more than happy to make a donation via paypal to anyone that can sort for me. Can give access to the cpanel if required.

Many, many thanks in advance !

Regards, Gary

using CP file manager, view this file:
admin/includes/configure.php

Scroll down to the section: // define our database connection
check define('DB_SERVER_USERNAME', '[username]');
check define('DB_SERVER_PASSWORD', '[password]');

Do these look familiar? Some folks use the same username/password combination for both Admin access and for the database (not good practice, but some do.)
If the database password was set up different then the admin password then hopefully someone else can help you.
If they are the same, then you should be back in business.

Note: if you can't find the admin folder it was likely renamed to something else as a best practice to enhance security. You can compare the folder names against those in the original installation files to determine which folder has an odd ball name. That is likely the name of your admin folder.