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Shipping: not shipping to your region at this time Error

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5 Jan 2010, 9:25 PM
#1
grantgee avatar

grantgee

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Shipping: not shipping to your region at this time Error

For days my newly installed Zencart 1.38 with security update has stuck on the shipping part of the checkout process with the dreaded:
"Not Available At This Time
Sorry, we are not shipping to your region at this time."
and will not proceed.
I have read through the posts and tried everything suggested for others to no avail.

Ozpost 1.02 was the shipping module of choice but it makes no difference if it is on or off, installed or uninstalled and it still happens even when the original 1.38 modules replaced by Ozpost are restored.
I have switched all the modules off except freeshipper, have tried many combinations and it still stubbornly refuses to work.
For this debugging, zone definitions are set to: Australia, All Zones with Tax Rate (although ultimately it will need to handle everywhere).
Products are not virtual or any of that and customer addresses are correct.
Obviously I have stuffed something up and really don't want to re-install as everything else is exactly as I want it so thought I would ask if any of you more experienced bods had any ideas.
Perhaps I could comment out the whole code that decides it can't be shipped - but which code?
:frusty:

6 Jan 2010, 1:18 AM
#2
rodg avatar

rodg

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Re: Shipping: not shipping to your region at this time Error

grantgee:

For days my newly installed Zencart 1.38 with security update has stuck on the shipping part of the checkout process with the dreaded:
"Not Available At This Time
Sorry, we are not shipping to your region at this time."

<snip>

Ozpost 1.02 was the shipping module of choice but it makes no difference if it is on or off,

What other shipping modules do you have installed/enabled?

The reason for asking is because the error message that you have given doesn't come from the ozpost module.

Cheers
Rod

NOTE: We are sorry that Rod is no longer with us.
We are grateful for all his contributions to the Zen Cart community.

Ozpost - The Ultimate Shipping module for Australian Merchants. Click these links for its Homepage, or Download from Zen-Cart.com.

6 Jan 2010, 2:31 AM
#3
grantgee avatar

grantgee

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Re: Shipping: not shipping to your region at this time Error

RodG:

What other shipping modules do you have installed/enabled?

The reason for asking is because the error message that you have given doesn't come from the ozpost module.

Cheers
Rod
I knew it wasn't Ozpost Rod as I had removed it and restored the original files and still the error showed.
I have added no shipping modules at all, so it's probably to do with zones or something. I now remember I had a database problem a few weeks ago so it could be caused by that.
It's all too hard so I am doing a fresh install and the basic setup doesn't have the error.
Thanks for your response, I'm going to add your excellent Ozpost a bit later.
grantgee