physical address isn't working

7 Jan 2010, 11:31 PM

#1

New Zenner

Join Date:: Jan 2010
Posts:: 1
Plugin Contributions:: 0

physical address isn't working

when trying to manually install latest version of zen cart the physical address appears and is correct - have checked with host - but keeps coming up with error message - physical address is incorrect. what can i do?

8 Jan 2010, 12:52 AM

#2

schoolboy

Totally Zenned

Join Date:: Jun 2005
Location:: Cumbria, UK
Posts:: 10,327
Plugin Contributions:: 0

Re: physical address isn't working

"Physical Address" is not an internet term I am familiar with... What do you mean by "physical address"?

(probably me just being dumb... but please elaborate...)

20 years a Zencart User

8 Jan 2010, 5:51 PM

#3

bodyjewelrystores

Zen Follower

Join Date:: Jun 2006
Posts:: 123
Plugin Contributions:: 0

Re: physical address isn't working

my guess is that this is about the DIR_FS_* = Filesystem directories (local/physical), as opposed to DIR_WS_* = Webserver directories (virtual/URL)

anyway:

did you change these in both configuration files (includes/configure.php and admin/includes/configure.php)?
did you make sure to keep the trailing slash '/' at the end of each path?

9 Jan 2010, 6:41 AM

#4

website_rob

Inactive

Join Date:: Oct 2006
Location:: Alberta, Canada
Posts:: 4,572
Plugin Contributions:: 0

Re: physical address isn't working

Anne D:

when trying to manually install latest version of zen cart the physical address appears and is correct - have checked with host - but keeps coming up with error message - physical address is incorrect. what can i do?

Anne, there are two types of addresses one can use:

a URL which includes your Domain name
an IP Address which is a bunch of numbers like 123.456.78.90

Can you be more specific in your problem and terms?

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