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A few random questions (hopefully straightforward)

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8 Jan 2010, 3:25 PM
#1
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snicklefritz

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A few random questions (hopefully straightforward)

My zencart store is almost fully functional now, but there are a few remaining things I need to figure out. Hopefully they are straightforward fixes. In most cases, I've dug around myself to try to solve the problem but haven't come up with anything, hence my post here:

(1) which file contains the faq page? Right now I get a page of gobbledegook that sounds like fake latin. I looked around and can't seem to find the file that has this stuff in it and it doesn't appear in "define pages editor" either.

(2) How does one actually add a review? I see the window on the left side of the screen, but when I click on it, it just says "there are no product reviews". What would I need to edit in order to let customers actually add something?

(3) Right now it looks like items stay in one's cart indefinitely. Is there a way to make the cart time out after X hours or days?

(4) If I don't have any specials at the moment, what file would I need to modify in order to make a message appear indicating such? Right now if you click on the "specials" link at the bottom of the page, nothing happens.

8 Jan 2010, 3:59 PM
#2
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Re: A few random questions (hopefully straightforward)

If you have 'fake Latin' (Lorem Ipsum ...) you have a custom, probably Template Monster, template, and we will probably need a link to your site to help.

8 Jan 2010, 4:09 PM
#3
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Re: A few random questions (hopefully straightforward)

  1. If it sounds like fake Latin ("Lorem ipsum..."), you have installed a custom template, because the stock template does not have that. Template Monster templates do, and if that is what you have, your questions just got harder to answer. TM changes so many things about how the code works that standard answers often don't work. Post a link to your site so we can see.

2)You can only add reviews from a product info page. By default, there is a "write a review" button below the product. Your template may have turned this off (you should be able to turn it on or off in admin).

  1. A visitor's cart times out after 24 minutes of inactivity. A logged-in customer's cart keeps its contents indefinitely, though the items are not withdrawn from inventory unless/until they check out.

  2. This sounds like a template-specific display. The Specials link in the categories sidebox is only supposed to show if there are specials. Again, we need to see your site.

8 Jan 2010, 4:12 PM
#4
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Re: A few random questions (hopefully straightforward)

I'm using the Zencart classic template. I did have a monster template at one point but I trashed it after having a lot of trouble with it. I reverted back to zencart classic, but could it be possible some pages from the template are still being accessed?

The site address is below. I read somewhere on the forum that posting url's can make them appear in search engines like google, so I've inserted some spaces so it hopefully won't do that

h t t p : / / w w w . s n i c k l e f r i t z y a r n s . c o m / e s t o r e 2

8 Jan 2010, 5:04 PM
#5
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Re: A few random questions (hopefully straightforward)

Looks like an EZ page. Try checking Admin - Tools - EZ-Pages

8 Jan 2010, 7:48 PM
#6
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Re: A few random questions (hopefully straightforward)

Regarding the shopping cart, if a user logs in and puts things in their cart, but someone else purchases that item, then I assume it is removed from the first person's cart?

8 Jan 2010, 9:55 PM
#7
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Re: A few random questions (hopefully straightforward)

The FAQ is an ez-page, which do not exist as files but as database entries, so if the TM template came with that, it could have stayed after the template files were gone.

You may need to do a bit of custom coding to get the "no specials now" message on the specials page.

9 Jan 2010, 10:54 AM
#8
stevesh avatar

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Re: A few random questions (hopefully straightforward)

Snicklefritz:

Regarding the shopping cart, if a user logs in and puts things in their cart, but someone else purchases that item, then I assume it is removed from the first person's cart?

Depends on how you have things set up. If you have Allow Checkout set to True, both will be able to buy the (1) product. If not, I don't think the product will be removed from the cart, but customer #2 will receive an out-of-stock message when he tries to check out.