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something broke with account sign ups

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11 Jan 2010, 9:09 PM
#1
scarlet avatar

scarlet

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something broke with account sign ups

This is so odd. I haven't touched this cart for a year or more. The files, I mean. It worked fine until about a month or three weeks ago. Now, suddenly, when you go to sign up for an account or add a billing address, there are two boxes for state - a drop down one and an unenterable text box. Tried the css to hide the extra box, didn't work.

The odd thing is, it keeps going in a loop. If you use the drop down, it says you have to input state, if you type state, it says to pick one from the list.

Another odd thing - as I was checking to see which version it is using, clicking on the "check for updates" button just makes it hang. So after a LONG time, it says my version is current, although I know it isn't. The last dates on the files were Feb 2008.

Any ideas why this would suddenly stop working without anyone changing any files? I think it's running 1.3.7 but I can't be sure because it won't check the version for me.

11 Jan 2010, 10:02 PM
#2
stevesh avatar

stevesh

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Re: something broke with account sign ups

Possible you've been hacked, but check this first (for the state box):

http://www.zen-cart.com/forum/showthread.php?t=57046

11 Jan 2010, 11:21 PM
#3
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scarlet

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Re: something broke with account sign ups

I did try this but nothing was changed. I thought about being hacked but no files are dated past Feb 2008 and it was working up til last month.

12 Jan 2010, 11:16 AM
#4
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mprough

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Re: something broke with account sign ups

Look in your cart under extras >> record companies, do you have an entry with a "0"?

Next check configuration >> customer details >> State - Always display as pulldown? and set it to false.

If these do not help, link us and we can take a look.

~Melanie