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Contact Us Page will not show up on website

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15 Jan 2010, 8:36 AM
#1
actionjackson57 avatar

actionjackson57

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Contact Us Page will not show up on website

I have set up the correct contact info about my business on the Config/MyStore/Store Address and Phone. The email address is set up in Config/Email Options/Set "Contact Us" Email Dropdown List. The Config/Email Options/Contact Us - Show Store Name and Address is set to 1(ON). In spite of these settings, there is no 'Contact Us' showing on my website pages.

I've read thru dozens of other Contact Us issues on the forum but cannot find anyone else with this issue. Could someone tell me where I am going wrong?

I'm using ZC 1.3.8a Thank you.

15 Jan 2010, 8:56 AM
#2
lat9 avatar

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Re: Contact Us Page will not show up on website

What is the page's status in Admin->Define Page Status?

15 Jan 2010, 9:09 AM
#3
actionjackson57 avatar

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Re: Contact Us Page will not show up on website

lat9:

What is the page's status in Admin->Define Page Status?

All the settings are set to 1

15 Jan 2010, 9:58 AM
#4
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Re: Contact Us Page will not show up on website

I assume you have the Information sidebox activated.

If you're using a custom template, does Contact Us appear when you switch temporarily to the Classic template?

15 Jan 2010, 5:42 PM
#5
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Re: Contact Us Page will not show up on website

stevesh:

I assume you have the Information sidebox activated.

If you're using a custom template, does Contact Us appear when you switch temporarily to the Classic template?

I'm not sure if I have the Information sidebox activated. Where do I find that to check it?

15 Jan 2010, 6:40 PM
#6
stevesh avatar

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Re: Contact Us Page will not show up on website

Admin - Tools - Layout Boxes Controller

15 Jan 2010, 6:50 PM
#7
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actionjackson57

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Re: Contact Us Page will not show up on website

stevesh:

Admin - Tools - Layout Boxes Controller

That's got it! It would have been nice if the fellow who wrote the manual had mentioned this little detail somewhere. I've spent so many hours trying to get this to work.

It sure doesn't look like I thought it would and several other things besides Contact Us are now visible such as Privacy Policy, Conditions of Use etc that I'm not ready to show yet as I haven't worked on what to put in them. Is there any way to turn off all but the Contact Us?

Thank you so much for your help. I really appreciate it.

15 Jan 2010, 7:57 PM
#8
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Re: Contact Us Page will not show up on website

Check Admin - Configuration - Define Page Status

You can turn off Gift Certifcates (and the FAQ link) in Admin - Modules - Order Totals and the Newsletter Unsubscribe link in Admin - Configuration - Email Options

15 Jan 2010, 8:54 PM
#9
actionjackson57 avatar

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Re: Contact Us Page will not show up on website

Thank you Steve. That worked as well. It's amazing how well hidden so much of this stuff is. It's so great that several of you are well versed in the programming and know where to find these hidden 'switches'. I'm grateful for your help. enjoy your day.