Help needed to edit main page

Hi
I hope someone can help me. I am not sure if the problem I have is with Zen or with my hosting company.

When I try to change the main page image from the default, it asks me for the URL of the image to replace. Having copied and pasted the URL it then tells me I need to log on to my FTP server. I have typed in every login and user name i know for the server but no joy.

Do I need to replace the image file a different way rather than the way I am trying.

I am tearing my hair out (not much left anyway) with this. I am really pleased with Zen. We have 2 sites with cubecart which were developed for us, but I will be changing them to Zen as soon I have mastered the site I am on now.

Thanks in anticipation

Ken

OK, this shouldn't be a big problem.

EXAMPLE 1:
Your image in your website image folder:

EXAMPLE 2:
Your image on another website.

Hi
I have been trying to change it using the htmleditor. Do i need to edit it using the plain text editor

10210ken:

Hi
I have been trying to change it using the htmleditor. Do i need to edit it using the plain text editor

YES - you must change from wysiwyg to plain editor ( <> icon ).
All html codes should be written only using plain text editor.