Forums / Discounts/Coupons, Gift Certificates, Newsletters, Ads / Coupon use restriction not working

Coupon use restriction not working

Locked

Views: 1,217

Results 1 to 3 of 3
This thread is locked. New replies are disabled.
19 Jan 2010, 12:25 AM
#1
alkemi avatar

alkemi

New Zenner

Join Date:
Dec 2005
Location:
Oregon
Posts:
31
Plugin Contributions:
0

Coupon use restriction not working

I created a coupon for new subscribers to my newsletter. I have it set to only 1 use per customer, but I have a customer who has somehow used it 4 times now. On the latest use, he created a new account to scam me on the coupon. That I understand. But, on the previous three, he used it under the same account each time. How is this possible, and how do I stop it?

Thanks!
alkemi

19 Jan 2010, 10:50 PM
#2
alkemi avatar

alkemi

New Zenner

Join Date:
Dec 2005
Location:
Oregon
Posts:
31
Plugin Contributions:
0

Re: Coupon use restriction not working

........

20 Jan 2010, 3:02 AM
#3
Kim avatar

Kim

Obaa-san

Join Date:
Jun 2003
Location:
West Coast, North America
Posts:
26,677
Plugin Contributions:
0

Re: Coupon use restriction not working

What exactly are the settings you have on the coupon?

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.