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Blank Page problem adding product to product-music

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19 Jan 2010, 10:42 PM
#1
ishtar avatar

ishtar

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Blank Page problem adding product to product-music

When I want to set a product in product-music the product doesn't add and only a blank page appears. I don't know what can be wrong. I tried to upload again this admin files but the problem persists.Any help is welcome:smile:

22 Jan 2010, 1:42 AM
#2
ishtar avatar

ishtar

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Re: Blank Page problem adding product to product-music

Maybe the problem is in the url to product-music?
/admin/product_music.php?x=0&y=0&product_type=2&cPath=3_4_6&action=new_product

i'm using spanish language
sorry but I need this kind of product manager for my music shop.

Hope you will help me!

22 Jan 2010, 12:03 PM
#3
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mattymatt

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Re: Blank Page problem adding product to product-music

Ishtar:

When I want to set a product in product-music the product doesn't add and only a blank page appears. I don't know what can be wrong. I tried to upload again this admin files but the problem persists.Any help is welcome:smile:

Your site is probably set not to display PHP errors so you need to turn it on or follow this guide

https://www.zen-cart.com/tutorials/index.php?article=82

to install the Debugging Error-logging Utility

http://www.zen-cart.com/index.php?main_page=product_contrib_info&products_id=860

which should at least give you an error message that could tell us wha'ts going on.

22 Jan 2010, 3:00 PM
#4
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ishtar

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Re: Blank Page problem adding product to product-music

Ok MattyMatt I'll do this and I'll post the error message that happens.Thank you very much.:wink:

22 Jan 2010, 3:47 PM
#5
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ishtar

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Re: Blank Page problem adding product to product-music

Sorry,where must I upload the Enable Error Logging?
my blank page is located on /admin/product_music.php?x=0&y=0&product_type=2&cPath=2&action=new_product

22 Jan 2010, 4:00 PM
#6
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ishtar

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Re: Blank Page problem adding product to product-music

Ishtar:

Sorry,where must I upload the Enable Error Logging?
my blank page is located on /admin/product_music.php?x=0&y=0&product_type=2&cPath=2&action=new_product

Ok I uploaded the enable error logging to /admin/includes/extra_configures/

but when I go to the blank page url nothing happens.And I dn't have any myDEBUG-xxxxxx.log file on cache folder.:unsure:

23 Jan 2010, 3:40 PM
#7
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ishtar

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Re: Blank Page problem adding product to product-music

Solved.
I uploaded the product-music to spanish and now works ok.Thanks!