New Zenner
- Join Date:
- Jun 2009
- Posts:
- 9
- Plugin Contributions:
- 0
Can't Delete Orders, Can't Disable Payment Option, Order Status not updating
We have just updated the site and switched hosting companies. In the process apparently it was discovered that the previous designer had set up the site in a very convoluded way. Now that it has been transferred, I am finding the following issues:
-
When I update the status of an order, it stores that update within the order but on the main "orders" summary page it still shows pending.
-
I can't delete an order. I click on Delete but it just takes me back to the main admin page and I see that the order is still there.
-
I wanted to test my new merch services company so I set up my Authorize.net on Zen Cart but I couldn't switch my old payment company (SecurePay) to "false". That meant that I was unable to test the Authorize.net. So it's all still going through SecurePay.
It seems to me that there is something going on with all the updating and I can't figure it out. I have the programmer looking at it but I figured I'd post as well.
My info is:
Site: https://www.gardengirlskincare.com
Zen Cart 1.3.8a
Patch: 1::
Database Patch Level: 1.3.8
v1.3.8 [2008-01-03 11:24:42] (Fresh Installation)
v1.3.8 [2008-01-03 11:24:42] (Fresh Installation)