USPS International First Class not working

We just decided to offer the shipping option of USPS International First Class in our shop. We have been shipping USPS for years with great success. I have gone into the USPS shipping module and turned on the First Class shipping option but when I test it, it doesn't give me that option, it only shows the Priority International shipping that we have been offering for a while. Is there something else I need to turn on?
thanks
Lisa

Have you added the current USPS for the January 4, 2010 changes:
http://www.zen-cart.com/forum/showthread.php?t=144992

This is also a good time to review the Known Bug Fixes:
http://www.zen-cart.com/forum/showthread.php?t=82619

And, to apply the Security Patches and Updates:
http://www.zen-cart.com/forum/showthread.php?t=131115

Then, check the weight as there are limits on First Class shipping ... you will want to review your settings in the Configuration ... Shipping/Packaging for the Tare as well as Maximum Weight etc.

I installed this latest module and my international shipping is still NOT working.

I am getting this message :
We are unable to find a USPS shipping quote suitable for your mailing address and the shipping methods we typically use.
If you prefer to use USPS as your shipping method, please contact us for assistance.
(Please check that your Zip Code is entered correctly.)

the site is at http://www.dyinghorse.com/distro/

also note that my problem WAS just limited to first class - but now even priority international is not an option.

1 Did you do a REMOVE, INSTALL and Reconfigure the USPS shipping module?

2 If you go to the Developers Tool Kit and in the bottom input box type in:
usps.php

what is the version that comes up in the:
/includes/modules/shipping/usps.php

3 Did you call USPS and have them activate your account for the Production server?

NOTE: the test server never works so be sure you are on Production ...

4 What are your settings in the Configuration ... Shipping/Packaging ...

5 What is the weight of your order?

6 What is the Ship From address?

7 What is the Ship To address?

hi.

yes - i did all those things.

but :oops: i have come to the conclusion that the problem is on the USPS end and not on the zencart end - so sorry for causing unnecessary distress.

basically, sometimes it is working and sometimes it is not. and i even went to the usps site and tried to log in and it told me my userid was invalid when it was not working... but once the module was calculating again, my userid started working again.

it was impacting domestic shipping too i realized, so something really funky is going on.

anyway - as of right at this second international and everything is working. so i hope usps finally got their issues sorted.

thanks for help and for updating the module!!!

-robert

Thanks for the update that this is working for you ... :smile:

I did notice that USPS was a little doggie and if it does time out, you will get that error on all shipping methods as no quote is rendered ...

Our cart is suddenly not able to pull quotes from USPS. This is a rare occurrence. Anyone else having trouble with USPS this morning?

This is an intermittent issue for intermittent servers for intermittent times ranging from 10 to 90+ seconds ...

Not all sites appear affected ... nor are sites affected in the same manner for the same delay periods ...

You could Disable USPS and then Enable it every 30 minutes to test it ... but each site is different so only you can tell if USPS is working for your site ...

@shaggymac

I was having trouble a bit earlier today myself.
It was really, really slow pulling quotes last night and early today it just timed out.

It seems to be back to normal now.

Keep an eye on it and your fingers crossed that USPS has resolved their routing issues ... this has been up and down since last night and comes and goes ...

With luck, as things were so bad the last few hours, they have finally gotten everything resolved for good ... :smile:

I can get USPS domestic to work every time, but even after installing this update, I still cannot get any international addresses to work (including those that have been used successfully in the past). I am getting the same error message as the others

We are unable to find a USPS shipping quote suitable for your mailing address and the shipping methods we typically use. If you prefer to use USPS as your shipping method, please contact us for assistance. (Please check that your Zip Code is entered correctly.)
My site is located at http://store.diyembedded.com/. Here are the answers to the questions you asked a previous poster.

1 Did you do a REMOVE, INSTALL and Reconfigure the USPS shipping module?
Yes

2 If you go to the Developers Tool Kit and in the bottom input box type in:
usps.php

what is the version that comes up in the:
/includes/modules/shipping/usps.php
Line #9 : * @version $Id: usps.php 15202 2010-01-09 21:31:35Z ajeh $

I added the updates to the usps.php file found at http://www.zen-cart.com/forum/showthread.php?t=144992

3 Did you call USPS and have them activate your account for the Production server?

NOTE: the test server never works so be sure you are on Production ...
Yes, this has worked for over a year.

4 What are your settings in the Configuration ... Shipping/Packaging ...
Country of Origin United States
Postal Code 40509
Enter the Maximum Package Weight you will ship 50
Package Tare Small to Medium - added percentage:weight 10:0.5
Larger packages - added packaging percentage:weight 10:1
Display Number of Boxes and Weight Status 3
Order Free Shipping 0 Weight Status 0
Shipping Estimator Display Settings for Shopping Cart 1
Display Order Comments on Admin Invoice 2
Display Order Comments on Admin Packing Slip 2

5 What is the weight of your order?
0.72 lbs

6 What is the Ship From address?
7 What is the Ship To address?

If necessary, I will PM these, but I don't want to put the customer's address out in public.

I think you have the incorrect file, as the changes were made for 2011 ... and you are showing 2010 ...

Go to the Tools ... Developers Tool Kit ... and in the bottom input box enter:
USPS GXG Envelopes

select Catalog ... and click on Search ...

Make sure you are using the file from post #26 at:
http://www.zen-cart.com/forum/showthread.php?t=171314&highlight=USPS+January+2011

and follow all of the steps ...

That took care of it. Thanks!

Ajeh:

I think you have the incorrect file, as the changes were made for 2011 ... and you are showing 2010 ...

Go to the Tools ... Developers Tool Kit ... and in the bottom input box enter:
USPS GXG Envelopes

select Catalog ... and click on Search ...

Make sure you are using the file from post #26 at:
http://www.zen-cart.com/forum/showthread.php?t=171314&highlight=USPS+January+2011

and follow all of the steps ...

I went to the developers tool kit and this is what came up for me.

Searching 839 files ... for: usps.php

includes/languages/english/modules/shipping/usps.php

Line #6 : * @version $Id: usps.php 4867 2006-10-31 09:59:01Z drbyte $

includes/languages/english/modules/shipping/usps1.php

Line #6 : * @version $Id: usps.php 4867 2006-10-31 09:59:01Z drbyte $

includes/modules/shipping/usps.php

Line #9 : * @version $Id: usps.php 18997 2011-07-01 22:05:00Z ajeh $

Match Lines found: 3

My problem is I have never been able to get first class international to show up and priority international is the only one showing up. So naturally people get frantic when they go to order a 1 oz product and shipping comes up $38.00...

Can you please advise what to do.
I have no idea what to do here.
Thanks

What is the file:
/includes/modules/shipping/usps1.php

If you do not know, download it then delete it from the server ...

Next, go to this forum thread and download from post #26:
http://www.zen-cart.com/forum/showthread.php?t=171314

The January 2, 2011 version C of the USPS shipping module and follow the instructions to save your settings to NotePad then do a REMOVE, INSTALL and re-configure of it ...

Next, check the settings in Configuration ... Shipping/Packaging ... and see what you have set on the Tare Rates ... set those to 0:0 ...

On your 1oz product, what have you entered for the Product Weight?

Thanks for the quick reply... I have all our products set to 0.1 lbs and all other shipping is correct but international has just never showed up for first class. Only priority.

The usps1.php is more than likely my original.
When I first started doing the mod downloads I would put a 1 behind the original incase whatever didnt workout so I could go back to the original :))

I will try the reinstall, hope it works. Thanks so much :))

Finally after 2 years... lol.... Thank you soooo much :) It works :)))

Thanks for the update that this is now working for you ... :smile:

NOTE: be sure to watch for the update for January 22, 2012 it will be available in a few days ...