welcome email problem and order confirmation email problems

22 Jan 2010, 1:07 AM

New Zenner

I dont get a welcome message email or any email when I do a test order. Here is the site:

Does anyone know what is going on?

22 Jan 2010, 10:18 AM

Black Belt

Re: welcome email problem and order confirmation email problems

Could be lots of things.

Have you turned on the 'Copy of Create Account Email' in Admin - Configuration - Email Options ?

Does your test customer use a different email address from the admin address?

Have you tried going to Admin - Tools - Send Email and tried to send an email to the test customer from there?