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Trouble enabling a shipping options

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22 Jan 2010, 11:59 AM
#1
triase avatar

triase

New Zenner

Join Date:
Oct 2009
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Trouble enabling a shipping options

Hi,

I am having trouble enabling a number of shipping options.

Options: Store Pick up and FREE SHIPPING! can be enabled
Options: Flat rate and Free Shipping Options can not be enabled.

Flat Rate: I have no tax rates and no zones selected.
So I assume it would always appear. It doesn't.

Free Shipping Options: I have no tax rates and no zones selected.
I have specified Order Total >= $370

Even when I created a Zone for Australia and tried different combinations of All Zones and my particular state, I still could not get it to display.

I have enabled Modules -> Order Total -> Free shipping

I am using Zen-Cart 1.3.8
No upgrades and no add-ons installed
made a few template customisations, but still same issues when using the sample green template, so it shouldn't be my display customisations

Thanks in advance

22 Jan 2010, 12:12 PM
#2
triase avatar

triase

New Zenner

Join Date:
Oct 2009
Posts:
2
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Re: Trouble enabling a shipping options

Resolved my issue.
My products were designated free shipping. I changed my products to be Normal Shipping Rules and magic my shipping options appear!

23 Jan 2010, 9:22 PM
#3
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
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Re: Trouble enabling a shipping options

Thanks for the update that your Products were set to Always Free Shipping and it was resulting in your shipping modules not showing ... :smile: