Zen Cart Logo
Forums / PayPal Express Checkout support / No item description in paypal express receipt

No item description in paypal express receipt

Locked

Views: 10,413

Results 21 to 27 of 27
This thread is locked. New replies are disabled.
11 May 2010, 9:14 PM
#21
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,513
Plugin Contributions:
176

No item description in paypal express receipt

FGold:

The new revision does not allow standard Paypal checkout and Express Checkout to be set up at the same time. So I've just been using the Paypal Express option.
Correct, but it still shows "PayPal" on the payment-choices page if you choose the normal checkout process. And, when you do that, it processes using the same Express Checkout methods. The only difference is that you login to your PayPal account at the end of the process (like Standard does) instead of at the beginning. So, it behaves similarly to Standard, but doesn't have any of the technical hangups/limitations that Standard possesses.

I was wondering if the problem manifests when you use that method of going through checkout.

11 May 2010, 9:46 PM
#22
fgold avatar

fgold

New Zenner

Join Date:
Jul 2009
Posts:
28
Plugin Contributions:
0

Re: No item description in paypal express receipt

Sorry for the confusion DrByte. I'm trying my best not to waste your time, I can only imagine how busy you are.

I processed an order as described and the final steps were paypal as you said. The Paypal receipt still came through without an item description.

24 May 2010, 6:34 PM
#23
fgold avatar

fgold

New Zenner

Join Date:
Jul 2009
Posts:
28
Plugin Contributions:
0

Re: No item description in paypal express receipt

I guess I am to assume there is no solution for this missing product info in the paypal express module? Seems strange that it would not include it.

25 Aug 2010, 9:26 AM
#24
dnbreloaded avatar

dnbreloaded

New Zenner

Join Date:
Aug 2010
Posts:
7
Plugin Contributions:
0

Re: No item description in paypal express receipt

Hi, has this problem been addresed yet?

I am experiencing the same problem after an upgrade from 1.3.8a to 1.3.9f. The paypal item descriptions are not showing.

Could this be a bug in the PayPal payment module?

25 Aug 2010, 5:09 PM
#25
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,513
Plugin Contributions:
176

Re: No item description in paypal express receipt

I've not been able to recreate the symptoms described.
And without a full set of debug logs from such a transaction and a detailed list of how to set up my fresh new clean install to work just like yours such that I can reproduce the symptoms, there's not much I can do to help. Care to supply any? http://www.zen-cart.com/forum/showthread.php?t=61199

If there's a bug, I'd like to find and fix it. But, since I can't trigger the problem, I can't confirm whether the bug is in the code or something to do with settings conflicts, etc.

27 Aug 2010, 4:19 PM
#26
andreasy avatar

andreasy

New Zenner

Join Date:
Aug 2010
Posts:
54
Plugin Contributions:
0

Re: No item description in paypal express receipt

dnbreloaded:

Hi, has this problem been addresed yet?

I am experiencing the same problem after an upgrade from 1.3.8a to 1.3.9f. The paypal item descriptions are not showing.

Could this be a bug in the PayPal payment module?

Do you guys get this problem when using the orange express checkout button (which bypasses all the details and gets you straight to Paypal) OR when you use the normal Paypal checkout (for which you first click on checkout and select Paypal from the payment list options) OR both ?

I get the problem only on the 2nd case.

23 Oct 2010, 3:30 PM
#27
ethical avatar

ethical

New Zenner

Join Date:
Mar 2009
Posts:
57
Plugin Contributions:
0

Re: No item description in paypal express receipt

I just wanted to say that i was experiening this also, when i removed then re-installed website payments pro, the item descriptions did get passed through properly. I know there may be many causes for this but wanted to share that with you.