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Suddenly order emails not received

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1 Feb 2010, 9:43 PM
#1
isaacr25 avatar

isaacr25

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Suddenly order emails not received

I have a store that's been up and running for over 3 years now. I have not made any major changes in quite some time.

Something strange started happening yesterday. Normally I receive an order email from the store along with a receipt email from authorize.net. Now, I get the order emails intermittently. Some come through, some don't. So I'm receiving receipt emails for which I have no order emails.

Any thoughts on why this may be happening, and how I can troubleshoot? Thanks guys.

1 Feb 2010, 11:31 PM
#2
Kim avatar

Kim

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Re: Suddenly order emails not received

First, ask your host if they have changed anything. Second, check to make sure you haven't been hacked.

3 Feb 2010, 10:37 PM
#3
isaacr25 avatar

isaacr25

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Re: Suddenly order emails not received

How do I check to see if I've been hacked?!