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Paypal from another country

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8 Feb 2010, 1:45 AM
#1
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shotgun

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Paypal from another country

I just had someone make a purchase from our store from another country but there was an error. Payment was made with Paypal and the money was deposited in our account. I received the email from Paypal stating this which is what got me investigating it. The store does not show the order completed and if I look in "Recover Lost Carts" mod it shows what was added to the cart but shows as an abandoned cart. In the Paypal email it shows the descrition as
"MODULE_PAYMENT_PAYPAL_PURCHASE_DESCRIPTION_TITLE" and the item # as
"MODULE_PAYMENT_PAYPAL_PURCHASE_DESCRIPTION_ITEMNUM". any helps really appreciated.

8 Feb 2010, 7:35 PM
#2
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drbyte

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Re: Paypal from another country

You evidently don't have any PayPal language files in the language the customer used for checkout.
And it probably failed to complete properly because of a currency mismatch, which the Website Payments Standard module must do before the order can be inserted into your store database. The Express Checkout module is more stable in that regard.

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8 Feb 2010, 9:42 PM
#3
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shotgun

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Re: Paypal from another country

thanks alot DRByte, correct as always, 9,312 files and 1 missing lol, thanks again.