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Blank page on checkout(adding details page)

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Started by liams on 8 Feb 2010, 2:20 PM · Views: 1,004

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8 Feb 2010, 2:20 PM
#1
liams avatar

liams

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Blank page on checkout(adding details page)

ZenCart1.3.8a
M1 XML Sitemap
M1 Power SEO Urls

http://goatsmilkcreams.com/

When adding a product to the basket, then procceding to checkout to add details for a new customer we get a blank screen. If you refresh the page, the page then the page and details page reappears correctly.

Error log file(s) show

[08-Feb-2010 12:10:32] PHP Fatal error: Allowed memory size of 16777216 bytes exhausted (tried to allocate 491520 bytes) in /../../../goatsmilkcreams.com/../../includes/modules/meta_tags.php on line 236

[08-Feb-2010 12:08:29] PHP Warning: include(includes/templates/classic/templates/tpl_modules_esl_ordertotal.php) [<a href='function.include'>function.include</a>]: failed to open stream: No such file or directory in /.../goatsmilkcreams.com/../../includes/templates/template_default/templates/tpl_login_default.php on line 19

[08-Feb-2010 12:08:29] PHP Warning: include(includes/templates/classic/templates/tpl_modules_esl_ordertotal.php) [<a href='function.include'>function.include</a>]: failed to open stream: No such file or directory in /.../goatsmilkcreams.com/../../../includes/templates/template_default/templates/tpl_login_default.php on line 19

[08-Feb-2010 12:08:29] PHP Warning: include() [<a href='function.include'>function.include</a>]: Failed opening 'includes/templates/classic/templates/tpl_modules_esl_ordertotal.php' for inclusion (include_path='.:/usr/share/pear:/usr/share/php') in /.../goatsmilkcreams.com/../../../includes/templates/template_default/templates/tpl_login_default.php on line 19

Not sure what the problem is.

Thanks

Liam

8 Feb 2010, 9:24 PM
#2
stevesh avatar

stevesh

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Re: Blank page on checkout(adding details page)

Start with opening english/meta_tags.php and escape the apostrophe in Men's in keywords and description by adding a backslash in front of it:

Men's.

(As well as any other apostrophes that I didn't see.)

9 Feb 2010, 9:23 AM
#3
liams avatar

liams

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Re: Blank page on checkout(adding details page)

Thanks for the reply. I will try that.

Cheers

Liam

11 Feb 2010, 3:02 PM
#4
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liams

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Re: Blank page on checkout(adding details page)

Still getting the same error's as before. I had 7 myDEBUG files. Showing these erro's. When you get to checkout, to submit details, the page is blank.

[11-Feb-2010 12:23:20] PHP Fatal error: Allowed memory size of 16777216 bytes exhausted (tried to allocate 491520 bytes) in /../includes/modules/meta_tags.php on line 236

Also this error:

[11-Feb-2010 12:25:51] PHP Warning: include(includes/templates/classic/templates/tpl_modules_esl_ordertotal.php) [<a href='function.include'>function.include</a>]: failed to open stream: No such file or directory in/../includes/templates/template_default/templates/tpl_login_default.php on line 19

and this:

[11-Feb-2010 12:25:51] PHP Warning: include() [<a href='function.include'>function.include</a>]: Failed opening 'includes/templates/classic/templates/tpl_modules_esl_ordertotal.php' for inclusion (include_path='.:/usr/share/pear:/usr/share/php') in /../includes/templates/template_default/templates/tpl_login_default.php on line 19

When you mentioned the /english/meta_tags.php. Not sure what you mean't by doing this, can you explain more.

Thanks

Liam

11 Feb 2010, 4:30 PM
#5
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liams

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Re: Blank page on checkout(adding details page)

On line 236 of the meta_tag.php file it as the code:

$meta_products_name .= $meta_products_price;

So im am assuming the problem lies with that somewhere, but not sure what.