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Sorry! There seems to be a problem connecting to our database

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10 Feb 2010, 4:57 AM
#1
dudemaaan avatar

dudemaaan

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Sorry! There seems to be a problem connecting to our database

What does this mean?

I'm getting this error on my site

Sorry!
There seems to be a problem connecting to our database. Please give us a few minutes to remedy the problem. Thank you.

https://www.wannaspeed.com/catalog

everything was working fine and then I clicked to add a product and now I cant pull my site up or log into the administration section

10 Feb 2010, 9:44 AM
#2
schoolboy avatar

schoolboy

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Re: Sorry! There seems to be a problem connecting to our database

If you have made NO CHANGES to the two configure.php files, then contact your host.

Your site eventually loaded OK for me... but it took quite a while - 72 seconds - (suggesting an over-worked server).

This is usually a warning sign that you should consider a more "appropriate" hosting environment.

10 Feb 2010, 10:03 AM
#3
ecdiscounts avatar

ecdiscounts

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Re: Sorry! There seems to be a problem connecting to our database

dudemaaan:

What does this mean?

I'm getting this error on my site

Sorry!
There seems to be a problem connecting to our database. Please give us a few minutes to remedy the problem. Thank you.

https://www.wannaspeed.com/catalog

everything was working fine and then I clicked to add a product and now I cant pull my site up or log into the administration section

Man like schoolboy said it takes a longtime to even load your site, your probably timming out trying to connect. I bet your host oversold the server your on and it's getting slammed.

10 Feb 2010, 10:55 AM
#4
schoolboy avatar

schoolboy

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Re: Sorry! There seems to be a problem connecting to our database

domaintools.com reports 193 websites sharing your IP address (resident on your server)... This is quite a few - and you only need a few really big sites that drain resources to slow yours down.

Do a reverse IP lookup, find out who else is on that server, and see if their sites are taking a long time to load.

13 Feb 2010, 1:36 AM
#5
dudemaaan avatar

dudemaaan

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Re: Sorry! There seems to be a problem connecting to our database

Turns out my host provider has been going through some major upgrades, they had to remove the database for a period of time. They put it back up about 45 mins later. Thanks for the responses.