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Attributes not showing on invoice

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11 Feb 2010, 12:21 AM
#1
sheryll avatar

sheryll

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Attributes not showing on invoice

The attributes are showing up correctly on the product info pages and in the shopping cart during checkout they are also showing up. However, in admin, when I try to view the invoice it only shows the product name but no attributes which is a big problem because I don't know which one to send. I would assume attributes will automatically be programmed to show up on the invoice. Is there an option I didn't select during configuration to keep the attribute from showing up on the invoice?

11 Feb 2010, 12:51 AM
#2
ajeh avatar

ajeh

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Re: Attributes not showing on invoice

In the Zen Cart Admin the attributes show on:
order
invoice
packing slip

If you are not seeing them, then there is something wrong in your Admin and you may wish to do a file compare of your /admin with an original, clean download of Zen Cart /admin to see what has happened ...

Linda McGrath
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12 Feb 2010, 4:37 AM
#3
sheryll avatar

sheryll

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Re: Attributes not showing on invoice

Thank you. I put in a fresh upload of the zen cart admin folders files and the attributes are now showing.

One other problem, zen cart is not letting me delete orders. I did 2 test orders after I uploaded the admin files and when I try to delete it, it wouldn't let me. When I hit delete, it just brought me back to the dmin page and the order is still there.

Could this be a problem due to me putting in fresh files. It did not overwrite the configure file in the includes folder because the permissions were set to read only and the ftp program specifically showed me that configure.php did not get overwritten.

12 Feb 2010, 5:11 AM
#4
sheryll avatar

sheryll

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Re: Attributes not showing on invoice

I figured out what happened. I overwrited the html_output.php file in admin/includes/functions but I restored it with the backup and everything is working nice and smooth now.

12 Feb 2010, 7:57 AM
#5
schoolboy avatar

schoolboy

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Re: Attributes not showing on invoice

Sheryll:

I figured out what happened. I overwrited the html_output.php file in admin/includes/functions but I restored it with the backup and everything is working nice and smooth now.

html_output.php is one of the files affected by the recent Security Patch...

Make sure you have the appropriate file(s) for this patch.

20 years a Zencart User

12 Feb 2010, 11:40 AM
#6
perfumesnextday avatar

perfumesnextday

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Re: Attributes not showing on invoice

I cannot see any ordered items on my invoice, where do i begin to rectify, please help

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