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iShop USA - International shipping

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14 Feb 2010, 12:51 PM
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jorsara

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iShop USA - International shipping

Hello,

I would like to know if anyone can point me to the right direction regarding this integration process where I can have the following code added to my site for International shipping process where customers outside of the US can purchase from our site

Thanks,
Jorsara

iShopUSA Integration
Info about international shipping
Before going live, make sure you create a new section on your Shipping/FAQ page(s) that explains
to your customers in detail that you have partnered with iShopUSA to meet the needs of your
international customers. This is important to direct all international customers and questions to
iShop. Here is a good example:
http://www.eyesave.com/_pgid_18__index.aspx
International Shipping (Outside of the USA)
Merchant.com has partnered with a trusted third-party company, iShopUSA to fulfill orders for our
international customers. Simply put any items you wish to purchase in your shopping cart and choose
the "international checkout" option. The items will automatically be transferred into an iShopUSA cart.
You may pay with international credit cards, PayPal and bank wire transfers. iShopUSA will process
your payment and guarantee delivery. Once your order is completed, all inquiries should be directed
to iShopUSA Customer Service Department. (Make the “Customer Service Department” hyperlink to
http://www.ishop-america.com/contact.php)
Cart-to-cart integration
In order to transmit the content of your shopping cart to ours, the following parameters have to be
passed to our shopping cart using an HTML (POST) form:
Parameters for each item (# = number of item, starting with 1)
iLink# (mandatory)
Link to the product page
Example: http://www.domain.com/product.php?id=1234
iDescr# (mandatory)
Item description (Product Name)
iNum# (mandatory)
Product number (SKU)
iSize# (optional)
Size
iColor# (optional)
Color
iQty# (mandatory)
Quantity in integer format (1, NOT 1.00)
iPrice# (mandatory)
Price of one item in decimal or integer format (Examples: 99.00, 99)
iWeight# (optional, but STRONGLY recommended)
The shipping weight of one item in pounds (lbs) in decimal or integer format.
Actual or dimensional weight (L x W x H [in inches] / 166), whichever is greater.
Please only pass correct weights! Otherwise your customers may be overcharged, which
negatively affects conversion. If you don’t have correct weights for your items, please omit this
parameter.
iRestricted# (optional; defaults to 0 if omitted)
Whether or not the item is restricted (1 = restricted/not exportable, 0 = not restricted/exportable)
iCountryOfOrigin# (optional, but recommended)
The country where the item was manufactured (needed for the calculation of duties and taxes). It
needs to be passed using the ISO 3166-1 alpha-2 country code (for instance MX for Mexico).
Additional parameters
domShipping (mandatory)
Domestic standard shipping in decimal or integer format: The shipping (and handling!) costs for all
items from your warehouse to our warehouse based on the least expensive (trackable!) shipping
method; however, the delivery time should NOT exceed 10 business days (our zip code is 91355).
domShippingPri (mandatory)
Domestic priority shipping in decimal or integer format: The shipping (and handling!) costs for all
items from your warehouse to our warehouse based on a (trackable!) shipping method; the
delivery time should NOT exceed 5 business days .
taxable (optional; defaults to 0 if omitted)
Whether or not the items are taxable (1 = taxable, 0 = non-taxable)
Since iShopUSA does not have to pay CA Sales Tax when placing orders on your website because
as a reseller we’re exempt from paying taxes, you can omit this parameter or pass 0.
cartLink (optional)
Link to a prefilled shopping cart that auto-populates the partner shop’s cart with all items that were
in the cart at the time when the customer clicked the international checkout button. It has to be
possible to invoke this cart using a different PC than the customer’s, because iShopUSA CSRs will
be using it to fill the merchant’s shopping cart instead of putting all items in the cart manually.
In order for this to work, it has to be possible to use the link on a different PC (to pull up the cart
using cookies won’t work because our CSRs will be using a different browser on a different PC than
the customer who placed the order). Please do not use your standard shopping cart file for this
parameter, since this would be a misinterpretation of its purpose.
pShop (mandatory)
Name of your website in our database.
This is the domain name of your website without top-level domain (i.e. domain for domain.com).
Solutions to common problems
In case your products have more options than just size and color, we recommend that you
append the additional options to the item description.
Example: iDescr1 = Item description (Product name) / Option 1: Value 1, Option 2: Value 2
Item-level coupons (coupons for single items) can be passed using the item description
(iDescr#) for the coupon code and iPrice# for the discounted price of the item.
Example: iDescr1 = Item description (coupon: zxcv1234)
For order-level coupons (coupons concerning all items/the whole order), please contact your
iShopUSA account manager.
Free items can be passed with iPrice# set to 0.001 (note the 3 digits after the decimal point).
Note: Free items should be the last items in the cart.
Example HTML form

<form method="post" action="http://www.ishop-america.com/cart.php"> <input type="hidden" name="iLink1" value="http://www.domain.com/product1.html"> <input type="hidden" name="iDescr1" value="First Item"> <input type="hidden" name="iNum1" value="SKU1"> <input type="hidden" name="iSize1" value="Medium"> <input type="hidden" name="iColor1" value="Black"> <input type="hidden" name="iQty1" value="1"> <input type="hidden" name="iPrice1" value="111"> <input type="hidden" name="iWeight1" value="0.5"> <input type="hidden" name="iRestricted1" value="1"> <input type="hidden" name="iCountryOfOrigin1" value="MX"> <input type="hidden" name="iLink2" value="http://www.domain.com/product2.html"> <input type="hidden" name="iDescr2" value="Second Item"> <input type="hidden" name="iNum2" value="SKU2"> <input type="hidden" name="iSize2" value="Small"> <input type="hidden" name="iColor2" value=""> <input type="hidden" name="iQty2" value="2"> <input type="hidden" name="iPrice2" value="222.2"> <input type="hidden" name="iWeight2" value="1.25"> ... <input type="hidden" name="domShipping" value="9.9"> <input type="hidden" name="domShippingPri" value="29.9"> <input type="hidden" name="taxable" value="0"> <input type="hidden" name="cartLink" value="http://www.domain.com/cl.php?id=999"> <input type="hidden" name="pShop" value="domain"> </form> This form should be implemented into your shopping cart or shipping calculation page. To submit the form, you can use a button, a link (possible text: “International customers click here”) or a dropdown box (possible option text: “Other countries”); whatever you prefer. Here is a good example of how a cart-to-cart integration could be implemented: <https://www.eyesave.com> (add a product to the cart to see the international checkout button) Intermediary Page It’s important to communicate to the customer that the items in their shopping cart will be transferred to iShopUSA so they understand the process. Most merchants set up an “intermediary page” (or interstitial page) which appears after the customer chooses “international checkout”. Here is an example: The items in your shopping cart are being automatically transferred to our international shipping partner iShopUSA. Please click the button below to proceed with international checkout. Discount functionality OR Payment Plan iShop will create an account on the merchant’s site which we will use to place all international orders. The account email address will always be [email protected]. Please set up this account to automatically deduct our 10% or provide us with a coupon code. If you use a coupon code we prefer it to be “ishop10”. *** Payment option: To save the merchant the cost of credit card fees, we can pay you for the orders bi-weekly or monthly via company check. Home page logo This is optional, however, merchants that advertise on their home page that they ship internationally, will keep international traffic from exiting their site and increase conversion. This logo is an instant indicator that you fully support international orders and gives the customer a comfort level in shopping from your USA store. Examples (examples only, please make your own uniform with your website):