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My website is running slow!!

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14 Feb 2010, 10:37 PM
#1
alepia avatar

alepia

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My website is running slow!!

I don't know why, but my website is soo slow! Any help ?? :frusty:

www.alepia.ch Alepia suisse

14 Feb 2010, 10:59 PM
#2
Kim avatar

Kim

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Re: My website is running slow!!

Scroll down the page to the Similar threads section. Check out some of them.

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

15 Feb 2010, 10:37 AM
#3
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alepia

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Re: My website is running slow!!

Still I can't find what to do :/

www.alepia.ch Alepia suisse

15 Feb 2010, 1:35 PM
#4
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Re: My website is running slow!!

At least in part because most of your product images are way too big (file size, not dimensions). You need to optimize them so that none is larger than 10Kb. The Image Handler 2 mod is a good way to do that.

16 Feb 2010, 11:41 PM
#5
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alepia

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Re: My website is running slow!!

I contacted my hosting company and they told me they have a problem with the server... they told me they will fix it asap (cross finger)

www.alepia.ch Alepia suisse

18 Feb 2010, 2:46 PM
#6
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Re: My website is running slow!!

My hosting company says everything is all right.
so i installed the image handler and deleted all the additional images in order to make my website faster.

moreover in my who's online admin page it's plenty of ns1.hosthi.com that entered my website... how can I stop it?

www.alepia.ch Alepia suisse

18 Feb 2010, 3:10 PM
#7
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Re: My website is running slow!!

I have discovered that all the links on the footer , like contact us, delivery &returns, home,...; are working fine and they are fast;
while the log in and the categories are really slow... :/

any help??
thanks :)

www.alepia.ch Alepia suisse

18 Feb 2010, 10:53 PM
#8
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alepia

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Re: My website is running slow!!

I worked hard on my website with optimizing most of the images... but it's still slow especially the home page :/

www.alepia.ch Alepia suisse

18 Feb 2010, 10:58 PM
#9
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Re: My website is running slow!!

alepia,
Try enabling the parse time display to see what the server is taking time doing

admin > config > logging > display parse time > set to true

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19 Feb 2010, 11:13 AM
#10
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Re: My website is running slow!!

That's what you asked me Kobra ;)

Parse Time: 16.541 - Number of Queries: 61 - Query Time: 0.10139340123

what does that mean??

www.alepia.ch Alepia suisse

19 Feb 2010, 11:18 AM
#11
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Re: My website is running slow!!

Parse Time: 16.541 - Number of Queries: 61 - Query Time: 0.10139340123

Not too good - - What if you refresh the same page??

See another demo install HERE

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19 Feb 2010, 1:46 PM
#12
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Re: My website is running slow!!

I get that if I refresh :(

Parse Time: 16.910 - Number of Queries: 54 - Query Time: 0.169295725082
btw the website is https://www.bellissima-scarves.co.uk

And as I can see the demo has more queries and less (16 times more than mine) parse ... why what's the problem?

www.alepia.ch Alepia suisse

19 Feb 2010, 4:11 PM
#13
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Re: My website is running slow!!

why what's the problem?
There are many hosts that support ZenCart and configure their servers to operate this script rapidly
Apparently yours is not one of them

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19 Feb 2010, 6:59 PM
#14
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Re: My website is running slow!!

should I contact my hosting company?
The point is that I have another website with same hosting company, but different IP, and runs normally (like the demo website)

www.alepia.ch Alepia suisse

19 Feb 2010, 9:33 PM
#15
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Re: My website is running slow!!

The topic you are getting into is pretty in depth, and nobody here is going to be able to solve it. We are just going to keep giving you ideas over and over.

Try to find a hosting company that specializes in zen cart, or a consultant that you can pay to research and fix your issues for you. You will make progress a lot faster that way.

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22 Feb 2010, 5:03 PM
#16
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Re: My website is running slow!!

What's parse time related to?? How can I fix it?

www.alepia.ch Alepia suisse

22 Feb 2010, 8:36 PM
#17
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Re: My website is running slow!!

What's parse time related to??
It is the time the server takes to excecute the DB querries AND then the time taken to assemble the page from the pieces so that it is ready to send to the requester
How can I fix it?
Mor than one has suggested that you seek another host

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