category image not appearing for all categories

14 Feb 2010, 11:49 PM

#1

ccdca710

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Join Date:: Jan 2010
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category image not appearing for all categories

zen cart version 1.3.8a

I have uploaded category images via the admin interface, and the image appears properly in the admin interface.

However, on the website, the image appears for some categories (ex: http://paperflowerdesign.com/zenstore/index.php?main_page=index&cPath=4) but not for others (ex: http://paperflowerdesign.com/zenstore/index.php?main_page=index&cPath=26).

I have looked through layout settings, tried removing and re-uploading the image, but none of that seems to work. It does not make sense to me because the image appears for one category but not another.

Any ideas?

Thanks!

15 Feb 2010, 1:49 AM

#2

kobra

Black Belt

Join Date:: Aug 2005
Location:: Arizona
Posts:: 31,500
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Re: category image not appearing for all categories

What is the image type that is missing?

15 Feb 2010, 1:59 AM

#3

Kim

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Join Date:: Jun 2003
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Re: category image not appearing for all categories

Make sure the image name doesn't contain any spaces too.

15 Feb 2010, 1:59 AM

#4

ccdca710

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Re: category image not appearing for all categories

it's a .png file. it's the same file type as the file that is appearing properly.

15 Feb 2010, 2:00 AM

#5

ccdca710

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Re: category image not appearing for all categories

there are no spaces in the file name.

15 Feb 2010, 2:03 AM

#6

kobra

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Location:: Arizona
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Re: category image not appearing for all categories

The working image is round_lr.png
What is the non-working image name?

Looking at your view source for the bad page -
there is not an image being called

15 Feb 2010, 2:08 AM

#7

ccdca710

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Re: category image not appearing for all categories

the file of the missing image is: weddingset.png.

15 Feb 2010, 2:19 AM

#8

kobra

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Re: category image not appearing for all categories

Try re-designating the image in the admin
or just re-upload via the admin for the cat

15 Feb 2010, 2:24 AM

#9

ccdca710

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Re: category image not appearing for all categories

I've tried re-uploading via admin several times. I just tried changing the file name to weddingtrio.png. It still is not working. What do you mean by "re-designating the image in the admin?"

Thanks for your help!

15 Feb 2010, 2:35 AM

#10

kobra

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Join Date:: Aug 2005
Location:: Arizona
Posts:: 31,500
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Re: category image not appearing for all categories

Rw-designate/reload one in the same

On the off chance and to narrow where the issue might reside
Switch to the classic template and do these now show?

15 Feb 2010, 2:38 AM

#11

ccdca710

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Re: category image not appearing for all categories

Under the classic template, neither of the images appear...

15 Feb 2010, 2:43 AM

#12

kobra

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Re: category image not appearing for all categories

I might suspect that it is where these are being referenced from???

/zenstore/images/images/round_lr.png

15 Feb 2010, 2:49 AM

#13

ccdca710

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Re: category image not appearing for all categories

i have an images folder under my images folder, but it has not been an issue for any of the other images in that folder; it is really odd because round_lr.png appears but weddingset.png or weddingtrio.png do not. I just moved all the category images to the main images folder, but onyl the round_lr.png image appears.

15 Feb 2010, 2:57 AM

#14

kobra

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Re: category image not appearing for all categories

I am not familar with the .png format

The only other issue I have seen was with .jpg's where the encoding of the file was for print(CYMK) and a web server can not dechipher that file as it needs to be RGB format for the web

Not sure if that helps at all???

15 Feb 2010, 3:05 AM

#15

ccdca710

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Re: category image not appearing for all categories

All the files are RGB.

I don't know anything about coding, but I have been pretty good at using the web developer's tool kit to find and change certain codes if I know what I'm looking for/know what I need to insert. Any chance you would know how and where I could code the page to show the file?

Thanks, again, for all your help!

15 Feb 2010, 3:36 AM

#16

kobra

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Re: category image not appearing for all categories

Any chance you would know how and where I could code the page to show the file?
As the code is dynamic and is creatinmg the correct code for some pages thre should not be anything to edit
I am at a loss to why you are not getting all to display

15 Feb 2010, 3:54 AM

#17

ccdca710

New Zenner