HTML Area in admin not working

When adding new products, I click on HTML Area, and it resets the page and reverts to "plain text" in the text editor, pretty hard to work it without HTML, any solutions?

I do have a test store, and it works fine in that, what can I transfer to get it working again?

Thanks

Guy

I do have a test store, and it works fine in that, what can I transfer to get it working again?
What are the details????
Are these on the same server?
You should need to transfer anything as this is all contained in a default install - unless your upload is corrupt
If you might suspect that it is corrupt
Post your particulars on your FTP client

Especially as an admin issue one must provide as much detail as possible

kobra:

What are the details????
Are these on the same server?
You should need to transfer anything as this is all contained in a default install - unless your upload is corrupt
If you might suspect that it is corrupt
Post your particulars on your FTP client

Especially as an admin issue one must provide as much detail as possible

Details?, latest version, trying a few add ons, and testing in test store before adding in real store, but this one got me by surprise.

recently added "limitless logins"
ok, found the culprit,
IMAGE MANAGER BETA,
install "1. Rename "admin/includes/htmlarea.php" to "admin/includes/htmlareaBAK.php". It can be deleted later if all goes well.

2. In the new files edit the Image Managers config file. This is "editors/htmlarea/plugins/ImageManager/config.inc.php". Put your own server settings here and look through the rest of the settings in case you want to change anything else. If you have Image Magik installed on your server and know the p...."

I changed the name of htmlarea to BAK as it suggested, and then got lost trying to work out where in my server it was referring to for placing image files, then I gave up, and forgot to change it back from htmlareaBAK back to htmlarea, which I just did, but doesn't work still, did I miss something?, changed the name in "file manager" I thought that would do.

Guy

What other files might have been added when trying what ever it is you were trying?
Make sure to back it all the way out

kobra:

What other files might have been added when trying what ever it is you were trying?
Make sure to back it all the way out

SLAP ME NOW (forgot .php), now works.

What I don't understand is where or what is my root directory? (i.e the instructions above),

var/www/html/store

at what point here is the root directory?, this add on asked for it, and another file I did (favicon) to get my little icon up there for the world to see, I tried in var/images, www, www/images, but I just don't know where it goes, people who write these things assume we know these things, but frustratingly not.

I have given up on a few add ons because of this.

What is the easiest add on for pop up messages?, that a dumb ###### like me can install?

I have "gallery" from my ISP installed, and I have graphicsmagic

I have uploaded oics to folders in picassa, but gallery needs them to be uploaded too, and I had trouble doing that from my hard drive, but easily from picassa, seems like double handling and a lot of extra work, why can't this be easy?

Guy

What I don't understand is where or what is my root directory? (i.e the instructions above),

var/www/html/store
Web Root or Store root???

If you have your shop at

var/www/html/store then your shop root is just that

If your shop is at the Web Root or var/www/html/ then that is the root of your shop

favicon.ico is at your web root or var/www/html/

Thank you,
one last question then we can close this, when installing products, what is "product url' near the bottom for, searched this found nothing.
ok, 2 last questions
what add on would be easiest to understand/install?

what is "product url' near the bottom for
Some link to the manufacturers site and if you do this will be presented in the product info page your customer sees
"For more information, please visit this products web page"
what add on would be easiest to nderstand/install?
Most are simple - drag and drop installs

Others that interact with the DB can be a little to a lot more difficult

It really depends upon what functionality you want to add

kobra:

Some link to the manufacturers site and if you do this will be presented in the product info page your customer sees
"For more information, please visit this products web page"

Most are simple - drag and drop installs

Others that interact with the DB can be a little to a lot more difficult

It really depends upon what functionality you want to add

Thank you so much obie one kin kobra, you should be sensai!!

Great help, what a learning curve this is!!

After my self inflicted problems with this, I have successfully added some products with the HTML editor, uncluded pics, and now when I insert, it drops the pics and only allows a couple of lines of description, I log out of admin, log back in, it seems to work, then suddenly stops again, one of my products (fake rock) is showing html in the description on main, but normal text when you enter the product description. But as stated, most of the text is dropped. I deleted the product, started again, identical problem???

https://www.australiancaching.com/store

Guy

You might post a link directly to your test entry

Also try posting your html for the product

kobra:

You might post a link directly to your test entry

Also try posting your html for the product

THIS IS WHAT SHOULD HAVE BEEN INCLUDED
"This fake rock cache will have them seeing red, when placed amongst other rocks, it blends in so well, they will probable move it aside when looking. Place this "rock" in a park, public gardens, playground, anywhere where a rock will blend in, I tried one of these as a cache a while ago, beside a creek, amongst a pile of rocks, rating 5, one day I will go back and try and find it again, get what I am saying, not all your caches should be easy.

The logbook container is NOT waterproof, but like all our caches, it comes with rite in the rain paper, and a spare.
Lenght 90 mm width 35 mm, height 60 mm."

THIS IS ALL THAT MAKES IT IN THE PRODUCT DESCRIPTION
"This fake rock cache will have them seeing red, when placed amongst other rocks, it blends in so well, they will probable move it aside when looking."

THIS IS WHAT I END UP GETTING WHEN I GO IN TO EDIT THE PRODUCT AGAIN (plain text)
"<p style="MARGIN: 0cm 0cm 0pt" class="MsoNormal">This fake rock cache will have them seeing red, when placed amongst other rocks, it blends in so well, they will probable move it aside when looking."

WHEN I GO BACK IN TO HTML AND DELETE WHAT LITTLE IS THERE and GO BACK INTO PLAIN TEXT after supposably deleting it all, I SEE THIS
"<p class="MsoNormal" style="margin: 0cm 0cm 0pt;"><br /></p>"

THIS IS HOW IT IS MEANT TO LOOK
This fake rock cache will have them seeing red, when placed amongst other rocks, it blends in so well, they will probable move it aside when looking. Place this "rock" in a park, public gardens, playground, anywhere where a rock will blend in, I tried one of these as a cache a while ago, beside a creek, amongst a pile of rocks, rating 5, one day I will go back and try and find it again, get what I am saying, not all your caches should be easy.
(horizontal rule here)
The logbook container is NOT waterproof, but like all our caches, it comes with rite in the rain paper, and a spare.
(horizontal rule here)
Lenght 90 mm width 35 mm, height 60 mm.
(horizontal rule here)
(PIC HERE)

I PRESS PRIEVIEW, LOOKS GREAT, I press update, and it reverts to this
"This fake rock cache will have them seeing red, when placed amongst other rocks, it blends in so well, they will probable move it aside when looking."

I tried it in Explorer and firefox, same issue.

It works perfectly in my test store.
https://www.australiancaching.com/teststore

It works perfectly in my test store.
All I can suggest is that you compare ALL the files to your test store
As you see it is supposed to be functional, so there is some difference

NOW IT SHOWS THIS WHEN IN PLAIN TEXT, this is what you want to look at!!
<meta content="text/html; charset=utf-8" http-equiv="Content-Type" /><meta content="Word.Document" name="ProgId" /><meta content="Microsoft Word 9" name="Generator" /><meta content="Microsoft Word 9" name="Originator" /><link href="file:///C:/Users/Guy/AppData/Local/Temp/msoclip1/01/clip_filelist.xml" rel="File-List" /><!--[if gte mso 9]><xml> <w:WordDocument> <w:View>Normal</w:View> <w:Zoom>0</w:Zoom> <w:DoNotOptimizeForBrowser/> </w:WordDocument> </xml><![endif]--><style>

content="Word.Document" name="ProgId" /><meta content="Microsoft Word 9"

There is your problem!!!

NEVER use MS Word as your source

Only a plain text code editor or add directly via the keyboard

kobra:

There is your problem!!!

NEVER use MS Word as your source

Only a plain text code editor or add directly via the keyboard

You are a bloody champion, I didn't even realise, thought I was being smart, saving time. The first time I did it, it dropped the pic, and didn't add the section about log sheets or measurements, and dropped the pic. The second time It added the text and rule lines, haven't tried the pic yet, but should be ok, if not I will work around that with an add on, or link it to my yet to be made base website for more pics,

If you get paid to do this, thank you, if you are a volunteer, thank you so very very much, owe you a beer. sorry, looked through smilies, no beers.

Guy

Only part of the extensive volunteer community...
My cyber-beer was good and cold

Check out
http://notepad-plus.sourceforge.net/uk/site.htm

This is still not working, well randomly it seems to, I type everything in manually, and when entered, I stoll only get the first 2 lines, so much time wasted typing in so much information, which I recall was the reason I tried copy paste from word in the first place, I had the problem before that, word was my attempted solution.

There must be another problem???

I don't like the text entry because everything is bunched, no spaces, no paragraphs, is there another solution if I can't get html working?

Guy

There must be another problem???
Compare ALL files with your test store that you stated was working

Winmerge FREE, beyondcompare commercial