Zen Cart Logo
Forums / Built-in Shipping and Payment Modules / USPS Shipping Not Working?

USPS Shipping Not Working?

Locked

Views: 3,815

Results 21 to 28 of 28
This thread is locked. New replies are disabled.
27 Feb 2010, 1:56 PM
#21
david_canham avatar

david_canham

New Zenner

Join Date:
Aug 2009
Location:
Brandon, Florida
Posts:
24
Plugin Contributions:
0

USPS Shipping Not Working?

I am using USPS_UPDATE_2010_0104_B

I have removed it deleted the module and then uploaded it and installed it. Sort order is "0"

I have entered the User ID the customer provided me with.

I have given the phone number and email for support to the customer to contact them.

It is not communicating with USPS

I installed UPS with sort order "1" and it works

It has to be the User ID he gave me is incorrect or USPS took it out of production.

Will let you know of any updates on the info and progress

Thx!

27 Feb 2010, 3:11 PM
#22
david_canham avatar

david_canham

New Zenner

Join Date:
Aug 2009
Location:
Brandon, Florida
Posts:
24
Plugin Contributions:
0

Re: USPS Shipping Not Working?

Hi Ajeh,

Finally got it working. Had to have him put it into production again.

I have one more question:

What is the proper weight format for entering into the product listing?

Like for 1 ounce I have been inputting 0.01 is this correct? or should it be 0.0 1.0?

27 Feb 2010, 3:53 PM
#23
kim avatar

kim

Obaa-san

Join Date:
Jun 2003
Posts:
26,593
Plugin Contributions:
0

Re: USPS Shipping Not Working?

1 ounce = .0625 pounds (divide 1 by 16)

27 Feb 2010, 4:38 PM
#24
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: USPS Shipping Not Working?

Thanks for the update that this is now working for you once USPS validated your client for the Production Server ...

And, as Kim noted, you do need to use the right math ... weight is entered in the format of pounds ...

27 Feb 2010, 5:50 PM
#25
david_canham avatar

david_canham

New Zenner

Join Date:
Aug 2009
Location:
Brandon, Florida
Posts:
24
Plugin Contributions:
0

Re: USPS Shipping Not Working?

Is there a way to add insurance to shipping by the price of the product?

My customer ships firearms parts some in excess of $350 and he's wondering how it can be insured?

1 Mar 2010, 1:08 PM
#27
mshultise avatar

mshultise

Zen Follower

Join Date:
Feb 2005
Location:
Captain Cook, Hawaii
Posts:
172
Plugin Contributions:
0

Re: USPS Shipping Not Working?

Using 1.3.8a version of ZenCart and the latest USPS 2010_0104_b module.

I had not used USPS in a year or so and did all sorts of testing and could not get it to return a rate. I finally found a valid rate test, so I knew my account was still active. The test I performed follows, for those who want to test using HTTP. Note, change the xxxxx to your account ID.

http://production.shippingapis.com/shippingAPI.dll?API=RateV3&XML=<RateV3Request USERID="xxxxx"><Package ID="0"><Service>All</Service><ZipOrigination>96704</ZipOrigination><ZipDestination>30066</ZipDestination><Pounds>1</Pounds><Ounces>1</Ounces><Size>REGULAR</Size><Machinable>FALSE</Machinable></Package></RateV3Request>

This should give you a bunch of rates from Hawaii to Georgia (where I am now and where I used to live) [By the way, Hawaii has more tsunamis than Georgia, but Georgia has more tornados]

Anyway, The above test worked but I was still not able to get any respose back in email with debug turned on. All I would get is the text:

"(You can turn off this debug email by editing your USPS module settings in the admin area of your store.) "

I knew the module should be working and then it struck me. I have had the same issue with other attempts to run applications of this server.

My hosting company implimented a new security process which is called "OUTGOING CONNECTIONS MANAGER". It notices that your server is trying to communicate with another server and takes action. In my case, it automatically adds the first 10 IP addresses to the allow list, then starts blocking addresses. That is what kept me from accessing USPS which uses many different IP's.

This software blocking appears to be used to ensure that someone has not turned your account into a zombie which is randomly trying to attack multiple IP addresses around the world. This is useful and a nice feature, as long as you remember to configure it or disable it.

So my suggestion is if you have followed the instructions to add the new module, and have configured things correctly in Zen-cart, then if the URL above works and your cart does not return any debug info (assuming you turned it on), you might check with your hosting compny to see if they also use a connection manager to block IP addresses.

Note also, that this connection manager would also effect FedEx and Authorize.Net and so on. In my case, the first 10 server accesses were automatically allowed and the rest denied. Dpending upon which access attempts came first, other services may have randomly been blocked, so if customers first tried using USPS and the FedEx and then USPS again, not all of the various USPS addresses would have been allowed and some accesses would be denied if they started using IPs that were not allowed in the 1st 10.

This may explain why some people have what look to be random outages of shipping and payment services.

I hope this info helps someone.

5 Mar 2010, 7:10 AM
#28
tim_bernee avatar

tim_bernee

New Zenner

Join Date:
Mar 2010
Posts:
2
Plugin Contributions:
0

Re: USPS Shipping Not Working?

UPS, is it possible to speed up shipping Hempstead delivery service for a package that's already been shipped out? So if I want to change the shipping speed of a package that will get here on Thursday (UPS ground) and switch it to 2 day select so that it can get here Tuesday is that possible?