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doest not support jpeg image for product

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16 Feb 2010, 6:39 AM
#1
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doest not support jpeg image for product

could not find jpeg in thousands of thread just wondering how come zen only support gif, when i upload gif image for product it display but it does not displays with jpeg. can we mod this somewhere so i can upload jpeg image in admin product. thanks

16 Feb 2010, 6:41 AM
#2
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Re: doest not support jpeg image for product

Of course Zen Cart supports jpegs (and png) for product images. What extension are you using? If you are using .jpeg, try .jpg (though I think either should work).
A link to see your site may help us figure out why you are having a problem.

16 Feb 2010, 7:05 AM
#3
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Re: doest not support jpeg image for product

I have been to so many forum but nothing like this forum, this forum is an amazing in response, support. God bless you zen and all.

My site is catmandushop.com I've placed one product on home page which does not show image.

Thanks heapz

16 Feb 2010, 8:02 AM
#5
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Re: doest not support jpeg image for product

I cleared the cache but still not help. I am usng ie 8

16 Feb 2010, 2:09 PM
#6
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Re: doest not support jpeg image for product

I'm not seeing the image. Do you have an odd character or spaces in the image name? This is the path I'm seeing for the missing image: ```
http://catmandushop.com/images/dvd/Granville%20ProgCD%20Image%20copy.jpg


If there are spaces in the name, replace them with an underscore _

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16 Feb 2010, 5:09 PM
#7
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Re: doest not support jpeg image for product

What browser are each of you using to look at this? I have Firefox 3.5. The funny thing is that it is Microsoft that most likes allowing spaces in filenames, yet it appears to be IE that has trouble displaying one such file.

I get a missing image for that in IE6 as well.

16 Feb 2010, 5:16 PM
#8
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Re: doest not support jpeg image for product

It loaded fine in Firefox, but I agree with the other posters. If you have spaces in the filename, it's gonna cause problems. It's a good practice in general when dealing with any type of web apps, or desktop apps for that matter, to avoid capital letters and spaces altogether.

Johnathan D. Walker
Wilburn Medical USA

16 Feb 2010, 11:19 PM
#9
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Re: doest not support jpeg image for product

Sorry mate, changed file names but still no luck it only visible with gif image and not sure why

17 Feb 2010, 4:30 AM
#10
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Re: doest not support jpeg image for product

The image shows up fine in Firefox, but not in IE. :blink:

I noticed you've been making changes and additions to the /classic template. Please don't do it that way. Take the time to create your own custom template or get a free one from http://(sorry, site offline)/ and modify it to suit your needs. Having a custom template will protect your changes. If you keep modifying the files in the /classic folders, all your changes will be lost with any future updates/upgrades.

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17 Feb 2010, 5:08 AM
#11
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Re: doest not support jpeg image for product

Try navigating directly to the image(remove space)
http ://catmandushop.com//images/dvd/granvilleprog.jpg

I get this - so suspect that you have an image issue

The image “http://catmandushop.com//images/dvd/granvilleprog.jpg” cannot be displayed, because it contains errors.

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17 Feb 2010, 5:25 AM
#12
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Re: doest not support jpeg image for product

thanks kob, I'll sort this out soon

17 Feb 2010, 5:25 AM
#13
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Re: doest not support jpeg image for product

kobra:

Try navigating directly to the image(remove space)
http ://catmandushop.com//images/dvd/granvilleprog.jpg

I get this - so suspect that you have an image issue

The image “http://catmandushop.com//images/dvd/granvilleprog.jpg” cannot be displayed, because it contains errors.


I just noticed something.  Why is it ```
http://catmandushop.com//images/dvd/granvilleprog.jpg

Shouldn't it bet ```
http://catmandushop.com/images/dvd/granvilleprog.jpg

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17 Feb 2010, 5:29 AM
#14
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Re: doest not support jpeg image for product

afo,
TYPO on my part but the error is the same

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17 Feb 2010, 5:37 AM
#15
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Re: doest not support jpeg image for product

thanks guys, now i am trying to setup custom template rather than modifying default as I was advised.

Thanks

17 Feb 2010, 5:50 AM
#16
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Re: doest not support jpeg image for product

Hi Kob, does your template Aquashade work with any version of ZC?

17 Feb 2010, 7:06 AM
#17
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Re: doest not support jpeg image for product

Aqua-Shade - - - A very Old submission...
What I would do is make a copy of the currect classic,
Edit the template info file naming it as you like
Copy the images folder from the Aqua-Shade template to your new template

As all this should be is different images

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17 Feb 2010, 7:44 AM
#18
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Re: doest not support jpeg image for product

Thank you but I've already download and uploaded and its working fine so I guess I'll leave it as long as there is no issue.

Thank you so much