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Customer Approval Status - Authorization Pending

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16 Feb 2010, 11:28 PM
#1
teamzr1 avatar

teamzr1

New Zenner

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Jun 2007
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Customer Approval Status - Authorization Pending

When setting the flag for Customer Approval Status - Authorization Pending why does the system not send me an email to inform me someone has applied so I know to go approve them so they can place orders.
Using version Zen Cart v1.3.8a/v1.3.8

New customers do not understand why they cannot place orders and I do not know they applied
Being a small business orders are not common so I do know know new customer apps are waiting for me to approve and the customers are not placing orders since they cannot order until they are approved

What am I missing in what part of config so that system informs me of new customers held for approval ?

Thanks

16 Feb 2010, 11:42 PM
#2
get_em_fast avatar

get_em_fast

Totally Zenned

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Seligman, MO U.S.A.
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Re: Customer Approval Status - Authorization Pending

In Admin>Configuration>E-Mail Options:

**Send Copy of Create Account Emails To - Status
**
Is that set to 1?

And next below that:

**Send Copy of Create Account Emails To

**Do you have your email address there?

17 Feb 2010, 12:41 AM
#3
teamzr1 avatar

teamzr1

New Zenner

Join Date:
Jun 2007
Posts:
42
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0

Re: Customer Approval Status - Authorization Pending

Get Em Fast:

In Admin>Configuration>E-Mail Options:

**Send Copy of Create Account Emails To - Status
**
Is that set to 1?

And next below that:

**Send Copy of Create Account Emails To

**Do you have your email address there?

Ah, Thanks that was set to zero so I changed that and see if that takes care of it.