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Add to Cart not working on only some items

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18 Feb 2010, 4:05 PM
#1
tatiana avatar

tatiana

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Add to Cart not working on only some items

On the product description page of some of the items listed on our site, you can see the Quantity Box and the Add to Cart button, but you can neither change the quantity or add to the cart. I can't find a setting that is off and out of our 2300+ products we've only come across this problem on a handful of them. Such as this one:

http://www.orthodoxgifts.com/index.php?main_page=product_info&products_id=1491

Anyone got a clue?? thanks!

18 Feb 2010, 5:55 PM
#2
stevesh avatar

stevesh

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Re: Add to Cart not working on only some items

Works OK for me.

18 Feb 2010, 6:01 PM
#3
ajeh avatar

ajeh

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Re: Add to Cart not working on only some items

Works in IE 6.x but not in FireFox 3.6 ... :unsure:

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18 Feb 2010, 6:02 PM
#4
tatiana avatar

tatiana

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Re: Add to Cart not working on only some items

I just tested it in Safari and it works, but not in Firefox. Weird. Updated the FF and still not working. isn't that weird?

18 Feb 2010, 6:11 PM
#5
stevesh avatar

stevesh

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Re: Add to Cart not working on only some items

First, be advised that Zencart will load all stylesheets with the .css extension that are in the current template's css folder, so your two stylesheets might be fighting each other.

The problem seems to be with the additional images interfering with **#cartAdd **- when I add #productAdditionalImages {display:none;} to the stylesheet, the box works. That's as far as I can go from here.

2 Mar 2010, 4:01 PM
#6
tatiana avatar

tatiana

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Re: Add to Cart not working on only some items

How would I move the add to cart button so that they don't overlap? I can't figure it out.

11 Mar 2010, 2:41 PM
#7
tatiana avatar

tatiana

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Re: Add to Cart not working on only some items

Still not sure what was causing the overlap. But I went back into the admin and changed the max images per row to the default 3 (I had set it to 1) and now everything works!:clap: