Customers asked for cpanel login!

for some reason when a customer goes to my zencart store it says "a user name and password is being requested. the site says "cpanel""

how can i change this ??

Did you or someone use CPanel to password protect your site while it was under development? If so, check in CPanel to remove the protection.

stevesh:

Did you or someone use CPanel to password protect your site while it was under development? If so, check in CPanel to remove the protection.

i just checked and that isn't the problem
is their anthing else??

Where is your site?

kobra:

Where is your site?

https://www.dragonunderground.com.au

Very unusual...
I would definately have your host seek a corrective solution

Whomever worked on the site added a link to: images/new%20stock.jpg" alt="NEW STOCK"

The code uses a link to cPanel for some reason and just needs to be corrected.

Website Rob:

Whomever worked on the site added a link to: images/new%20stock.jpg" alt="NEW STOCK"

The code uses a link to cPanel for some reason and just needs to be corrected.

thanks :) this has fixed my site. I have uploaded those pictures with Photobucket and it has fixed my problem :clap:

I am having this same problem. My hosting service did recently install/annual update my SSL.

Just so I don't mess it up... Where do I go from here ?

I also just recently created this folder for photo storage.
/public_html/taogemst_myzencart/imageupload

Rob... What exactly did you do to correct this :

"Whomever worked on the site added a link to: images/new%20stock.jpg" alt="NEW STOCK"

The code uses a link to cPanel for some reason and just needs to be corrected."

Oh... This is the pop up I am seeing that asks for username and password.

I didn't correct anything, the person running their site did. They also provided a URL so I could see what they see and look further into their problem. Perhaps you could also?